The
Influence of Transformational Leadership, Motivation, Physical Work Environment
and Job Stress on Employee Performance at PT. Indonesian Trains (Persero) Daop
1 Jakarta Year 2019
Larasati Ilyas1, Herry Krisnandi2,
Kumba Digdowiseiso3*
1,2,3*
Faculty Of Economics And Business National
University, Indonesia
Email:
[email protected]1, [email protected]2, [email protected]3*
ABSTRAK
This research
aims to determine and analyze the influence of transformational leadership,
motivation, physical work environment and work stress on employee performance
at PT. Indonesian Railways (Persero) Daop 1 Jakarta. This research data uses
primary data in the form of a questionnaire to 101 employees of PT. Indonesian
Railways (Persero) Daop 1 Jakarta. The data analysis technique uses multiple
linear regression analysis and uses the SPSS 23 program. The research results
show that there is an influence between Transformational Leadership (X1) on
Employee Performance (Y). Then there is the influence of the Motivation
variable (X2) on Employee Performance (Y). Likewise, for the Physical Work
Environment variable (X3) there is an influence on Employee Performance (Y).
Then the Job Stress variable (X4) also has an impact on Employee Performance
(Y). Partially or simultaneously, it has a strong influence among the four
variables, the most significant of which is the Motivation variable. The
results of this research hope that companies can improve good leadership styles
and a comfortable work environment so that they can support employee
performance.
Keywords: Transformational
Leadership, Motivation, Physical Work Environment, And Work Stress, Employee
Performance.
INTRODUCTION
The era of globalization has brought many
changes and progress, this can be felt in various sectors of life. Therefore,
in order to face the challenges of globalization, there needs to be efforts to
develop quality Human Resources (HR), HR who are ready to compete with global
competition, scientifically tested and mature in expertise.
Every company always expects its employees to
have achievements, because having employees who excel will provide optimal
contributions to the company. Apart from that, by having employees who excel,
the company can improve the company's performance. Human resources are the
company's main asset and have a strategic role within the company, namely as
thinkers, planners and controllers of company activities. Good human resource
management will improve employee performance.
According to Edison (2016: 190) performance is
the result of a process that is referred to and measured over a certain period
of time based on previously established provisions or agreements. Performance
in an organization is the answer to the success or failure of the
organizational goals that have been set. Performance is an action, not an
event. The performance action itself consists of many components and is not a
result that can be seen immediately. Basically, performance is an individual
thing, because each employee has a different level of ability in carrying out
their duties. Performance depends on a combination of ability, effort and
opportunities obtained.
The first factor that influences performance is
Transformational Leadership. Leadership is an activity to influence the
behavior of other people so that they are directed to achieve certain goals. An
effective leadership style is a transformational leadership style. Robbins and
Judge (2015), stated that Transformational Leaders are leaders who inspire
their followers to
put aside their personal interests for the good
of the organization and they are able to have a tremendous influence on their
followers. They pay attention to the self-development needs of their followers,
change their followers' awareness of existing issues by helping others see old
problems in new ways, and are able to please and inspire their followers to work
hard to achieve common goals.
The second factor that influences performance
is motivation. Every activity carried out by a person is driven by a power
within that person. This driving force is called motivation. Employee work
motivation in an organization can be considered simple and can also be a
complex problem, because basically humans are easy to motivate by giving what
they want. An unsatisfied need will create tension that stimulates impulses
within the individual. This drive gives rise to a disbursement behavior to find
certain goals which, if achieved, will fulfill those needs and lead to a
reduction in tension.
Hasibuan (2010: 141) defines "motivation
is the provision of driving force that creates enthusiasm for someone's work,
so that they are willing to work together productively to successfully achieve
and realize predetermined goals."
Another factor that influences performance is
the physical work environment. The physical work environment can also affect
employee performance. The more pressure there is in the work space and the lack
of a conducive space has a significant impact on employee work performance. A
good physical work environment, adequate layout and atmosphere will support the
implementation of employee work.
According to Sedarmayanti (2011:26) the
physical work environment is all physical conditions found around the workplace
which can affect employees either directly or indirectly.
According to Mohyi (2012: 157) work stress is a
person's feeling of pressure or mental tension (psychology) related to their
work which occurs due to the influence of personal situations or events from
the environment, both work and outside work.
PT. Kereta Api Indonesia is a state-owned
company that provides rail transportation services. To be able to carry out
their duties well, employee development needs to be directed at improving the
quality of human resources so that their performance is optimal. In
performance, it is known as performance assessment which is used to measure
performance.
Operation area 1 Jakarta or abbreviated as Daop
1 Jakarta PT. KAI (Persero) Indonesia is an Operational Area with an area
stretching from Cikampek station in West Java across stations in the DKI
Jakarta, Banten, Bogor, Depok City, Sukabumi, Tanggerang and Karawang areas in
West Java. Daop 1 Jakarta is the first operating area that has received a
Stainless Steel train, namely the Argo Parahyangan Additional Train, but this
series of Stainless Steel trains is more numerous than other operating areas
which serve various destinations from Jakarta to the west and to the east.
Apart from that, Daop 1 Jakarta is the only Daop that serves Jabodetabek
Commuter Train trips (which are operated by PT. KAI Commuter Indonesia) or more
popularly known as KRL or Commuter Line.
Whether a company progresses or not depends on
whether the performance of the employees in the company is good or not. For
this reason, companies are expected to implement a performance appraisal
system. This research aims to conduct an analysis of the influence of several
variables on employee performance at PT. Indonesian Railways (Persero) Daop 1
Jakarta. The variables that are the focus of this research include
transformational leadership, motivation, physical work environment, and work
stress. By going deeper, this research aims to provide better insight into the
extent to which each of these factors can influence employee performance in the
company.
RESEARCH METHOD
This research focuses on analyzing the influence of transformational
leadership, motivation, physical work environment, and work stress on employee
performance at PT. Indonesian Railways (Persero) Daop 1 Jakarta. Data sources
were obtained from respondents through distributing closed questionnaires, with
primary data taken directly from employees. The research population involved
136 employees, and a sample of 101 respondents was selected using simple random
sampling techniques with probability methods. The data collection tool is a
questionnaire with a Likert scale. The analytical methods used include
descriptive analysis and inferential analysis, with a multiple linear
regression approach to determine the effect of independent variables on the
dependent variable. Instrument testing involves testing validity and
reliability. Next, classical assumption tests, such as the normality test,
multicollinearity test, autocorrelation test, and heteroscedasticity test, are
used to ensure the suitability of the model. The F test and coefficient of
determination (R2) are used to see the extent to which the independent
variables jointly influence the dependent variable. Finally, the t test is used
to evaluate the influence of individual independent variables on the dependent
variable.
Validity Test Results
Table 1. Validity Test Results
|
Variable |
Statement |
Pearson Corelation |
Information |
|
Leadership Style (X1) |
P1 P2 P3 P4 P5 P6 P7 P8 |
0,622 0,633 0,664 0,722 0,663 0,628 0,739 0,720 |
Valid Valid Valid Valid Valid Valid Valid Valid |
|
Motivasis (x2) |
P1 |
0,622 |
Valid |
|
P2 |
0,633 |
Valid |
|
|
P3 |
0,664 |
Valid |
|
|
P4 |
0,722 |
Valid |
|
|
P5 |
0,663 |
Valid |
|
|
P6 |
0,628 |
Valid |
|
|
P7 |
0,739 |
Valid |
|
|
P8 |
0,720 |
Valid |
Source: SPSS 23 processed data
Validity test results the results of the
validity test show that all statement items show a Pearson product moment
correlation number (calculation) at a significant level above 0.05, so the
critical value is considered valid and can be used in research.
Table 2. Reliability Test Results
|
Variabel |
Cronbach
Alpha |
Information |
|
Transformational leadership (X1) 0,739 Motivation (X2)
0,824 Physical work environment (X3)
0,829 Job Stress (X4)
0,879 Employee
performance (Y) 0,760 |
Reliable Reliable Reliable Reliable Reliable |
|
Source: SPSS 23 processed data
Table 2 shows that the average Cronbach alpha
value is above 0.7 for the variables leadership style, work discipline, work environment
and employee performance. This means that the instrument used to measure the
fourth variable is considered reliable and can be used to measure each variable
in this research.
Classic assumption test
Normality test
Table 3. Kolmogorov-Smirnov test
|
Asymp. Sig |
||||
|
Regression Equations |
0.200 |
Source: SPSS 23 processed data
Based on Table 3, it shows that the normality
test shows that the Kolmogorov-Smirnov value for all the regression equations above
is 0.200 with significance (>0.05) as required. From these results it can be
seen that the residual data in this study is normally distributed, or in other
words the data in this study meets the assumption of normality.
Table 4. Multicollinearity Test
|
Collinearity Statistics |
|
|
Tolerance |
VIF |
|
.645 |
1.551 |
|
.713 |
1.403 |
|
.546 |
1.832 |
|
.779 |
1.284 |
Source: SPSS 23 processed data
Based on the results of the multicollinearity
test presented in Table 4, it can be concluded that the data in this study does
not experience multicollinearity problems. This can be seen from the tolerance
value which is greater than the criteria (>0.1) and the VIF value which is
smaller than the criteria (<10) for all variables.
Table 5. Autocorrelation Test
|
Model Summaryb |
|
|
|
Model |
Durbin-Watson |
|
|
1 |
2.016 |
|
Table 6. Heteroscedasticity Test
|
Model |
Unstandardized Coefficients |
Standardized Coefficients |
T |
Sig. |
||
|
B |
Std. Error |
Beta |
||||
|
1 |
(Constant) |
2.703 |
1.900 |
|
1.423 |
.158 |
|
Kepemimpinan Transformasional |
-.050 |
.058 |
-.106 |
-.857 |
.393 |
|
|
Motivasi |
.084 |
.054 |
.182 |
1.553 |
.124 |
|
|
Lingkungan Kerja Fisik |
-.085 |
.050 |
-.228 |
-1.697 |
.093 |
|
|
Stres Kerja |
.017 |
.031 |
.062 |
.548 |
.585 |
|
|
a. Dependent Variable: Abs_RES |
||||||
Source: SPSS 23 processed data
Based on Table 6, it can be explained that the heteroscedasticity test
using the Glejser method obtained a significance value greater than 0.05, so it
can be said that the four variables above do not experience heteroscedasticity
problems.
Table 7. Simultaneous Test (F)
|
ANOVAa |
|||||
|
Model |
Sum of Squares |
Df |
Mean Square |
F |
Sig. |
|
1 Regression |
387.612 |
4 |
96.903 |
19.750 |
.000b |
|
Residual |
471.022 |
96 |
4.906 |
|
|
|
Total |
858.634 |
100 |
|
|
|
a.
Dependent Variable: Employee Performance
b.
Predictors: (Constant): Transformational Leadership, Motivation, Physical Work
Environment, Job Stress
Source:
SPSS 23 processed data
Based on Table 7, it can be seen that the
calculated F value is 19,750 with a significance probability of 0.000. It can
be seen that the significance probability value is smaller than 0.05. This
means that Ho is rejected and Ha is accepted. This means that the First
Hypothesis which states that "Transformational Leadership, Motivation,
Physical Work Environment, Work Stress together (simultaneously) influences
Employee Performance" is proven/accepted. The conclusion is that the
variables Transformational Leadership (X1), Motivation (X2), Physical Work
Environment (X3) and Work Stress (X4) together (simultaneously) have a
significant effect on Employee Performance (Y).
Table 8. Partial Test (t)
|
Coefficientsa |
||||||
|
Model |
Unstandardized
Coefficients |
Standardized
Coefficients |
T |
Sig. |
||
|
B |
Std.
Error |
Beta |
||||
|
1 |
(Constant) |
8.699 |
3.031 |
|
2.870 |
.005 |
|
Kepemimpinan
Transformasional |
.188 |
.092 |
.191 |
2.032 |
.045 |
|
|
Motivasi |
.293 |
.086 |
.305 |
3.408 |
.001 |
|
|
Lingkungan
Kerja Fisik |
.161 |
.080 |
.206 |
2.015 |
.047 |
|
|
Stres
Kerja |
.120 |
.050 |
.207 |
2.419 |
.017 |
|
|
a.
Dependent Variable: Kinerja
Sumber: Data olahan SPSS 23 |
||||||
From the results of the analysis, it can be
concluded that the regression coefficient values for Transformational
Leadership, Motivation, Physical Work Environment, and Job Stress have a
significance level of 0.045, 0.001, 0.047, and 0.017 respectively. All of these
values are smaller than the significance level α (0.05), indicating that
partially, Transformational Leadership, Motivation, Physical Work Environment,
and Job Stress have a significant effect on Employee Performance. Therefore,
the research hypothesis which states that each independent variable partially
influences employee performance can be accepted.
CONCLUSION
It can be concluded that Transformational
Leadership, Motivation, Physical Work Environment, and Job Stress have a
positive and significant effect both partially and simultaneously on Employee
Performance (Y) at PT. Indonesian Railways (Persero) Daop 1 Jakarta. This
indicates that each independent variable has a positive and meaningful
contribution to improving employee performance. Therefore, implementing
strategies or programs that support the development and application of
Transformational Leadership, Motivation, improving the Physical Work
Environment, and managing Job Stress in the work environment can be considered
as important factors for improving employee performance in the company.
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Copyright holder: Larasati Ilyas, Herry Krisnandi, Kumba
Digdowiseiso (2024) |
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