The Effect of
Age Level, Education Level, Work Environment and Compensation on Work
Productivity of Rumah Sakit Umum Pusat (RSUP) Persahabatan
Annisa Feby Yolanda1, Herry
Krisnandi2, Kumba Digdowiseiso3*
Faculty
of Economics and Business, Universitas Nasional, Indonesia1,2,3
Email: 1
[email protected], 2[email protected], 3*[email protected]
Abstract
This study aims to
determine the effect of age level, education level, work environment and
compensation on work productivity at the Persahabatan General Hospital (RSUP).
The data source of this study used primary data in the form of a questionnaire,
the data of this study was given to 339 respondents at Persahabatan Hospital.
In taking the sample for this research using random sampling method. The data
analysis technique used is multiple linear regression and hypothesis testing
using t-statistics that have been processed in SPSS 23 to test the regression
coefficients. Based on the results of the study showed that Age Level (X1) had
a negative and insignificant effect, Education Level (X2) had a positive but
not significant effect, Work Environment (X3) had a positive and significant
effect on Work Productivity, Compensation (X4) had a positive and significant
effect on Productivity.
Keywords: Age
Level, Education Level, Work Environment, Compensation, Productivity
INTRODUCTION
In the
current era of globalization, trade is very free, especially in human resources
in Indonesia which must be able to compete and improve the quality of resources
from other countries. So human resource development becomes very important. The
demands of life and economic demands are very pressing so that everyone is
obliged to continue working hard in order to survive, especially humans who are
the main figures in development or the workforce. Quality human resource skills
are really needed in any organization, be it government or private
organizations. Human resources in an organization are called workforce or
employees. Labor is the most unique and specific compared to other production
factors, basically humans have behavior, feelings, reason and goals. a very
important requirement for every company. One of the benchmarks for quality
human resources for a company that can be used to assess quality work
productivity is human resources.
However,
during the Covid-19 pandemic, a decline in productivity occurred in many
countries, resulting in a decline in people's purchasing power, economic chains
and the cessation of export and import trade due to restrictions on people's
movement and mobility, as well as a decrease in working hours and the quality
of human resources and increased unemployment. The pandemic has caused a
drastic decline in productivity and will be an obstacle for every country in
increasing short-term and long-term income. Productivity is seen from the large
number of outputs produced in a period. Economists measure a country's level of
productivity from the amount of Gross Domestic Product (GDP) per worker. For
the case of Indonesia, a decade before the COVID pandemic (2010-2019), the
productivity growth of the Indonesian economy as measured by output (GDP) per
worker has a downward trend from 6.95% in 2011 to 3% in 2019.
(theconversation.com)
During
the Covid-19 pandemic, the Indonesian government also implemented the
Persahabatan Central General Hospital (RSUP) to become one of the referral
hospitals (RS) for Covid-19 patients. This policy meant that the Persahabatan
Hospital only served Covid patients, not general patients, which resulted in
limited patient arrivals. . During this pandemic, hospital employees are
required to use Personal Protective Equipment (PPE) to avoid being exposed to
Covid. Hospital employees who use PPE are not allowed to open it during the
specified time so that hospital employees will lack concentration when
providing services. This is a challenge in itself for hospital employees who are
required to remain productive because completing their work even when using PPE
can cause a decrease in hospital employee productivity.
Hospital
employees are greatly utilized because they are at the forefront of dealing
with the Covid-19 pandemic. It is hoped that the existing potential can create
high-quality resources when dealing with the pandemic. The opportunities and
opportunities given to hospital employees are aimed at developing their skills
and abilities without reducing service productivity. For a hospital, hospital
employees are a very valuable asset because they can determine aspects of
success in terms of obtaining company profits as well as in terms of company
continuity and continuous business development in the future. For this reason,
the hospital must have a high work ethic in its human resources and also have
very high expertise, skills, enthusiasm and professionalism as well. So it can
be said that human resources as labor play a very important role in the process
of increasing work productivity.
According
to data from (Ministry of Communication and Informatics of the Republic of
Indonesia, 2020) Persahabatan Central General Hospital (RSUP) is a government
agency under the Ministry of Health which is currently designated as a National
Respiratory Referral Hospital based on Republic of Indonesia Minister of Health
Decree No. HK.02.02/MENKES/566/2016. Employees at the Persabatan Central
General Hospital (RSUP) consist of ASN, Honorary Staff and other supporting
staff. One proof that the Persahabatan Central General Hospital (RSUP) is
successful in carrying out its duties and functions is by looking at the
results of the productivity level of its employees.
Shifting
work methods has an impact on hospital employees in terms of productivity levels
to carry out their duties and responsibilities. Human resource management needs
to be carried out in this phenomenon, such as the factors that influence worker
productivity. To increase productivity, there needs to be an understanding such
as age level, education level, compensation level, work environment and other
working conditions. Of the factors that can influence worker productivity, one
of them is the age level of workers.
According
to research (Nugraha, 2017) and research by Imran (2017), the age level
variable has a significant effect on the productivity of female workers. This
condition can be interpreted as meaning that age level is a factor that can
significantly increase the company's work productivity. Age is a measure of how
long we have lived a life. The productive age of the workforce will influence
work efficiency which will influence the company's production increase process.
Age is also thought to influence a worker's productivity at work. Because if
the workforce is old enough, it will determine success in carrying out a job,
both physically and mentally. In general, hospital employees provide services
24 hours a day. So the productivity of hospital employees who are of sufficient
age are physically and mentally more prepared, whereas older hospital employees
not only have the physical abilities but are not necessarily ready mentally.
Because on the basis of sufficient age, it is supported by previous experience.
But that doesn't mean that being old enough means good productivity. There is
also the most important main factor in productivity, namely the level of
education
In
research (Hermawan, 2017) and research (Fitriani et al., 2019) the education
level variable has a significant effect on labor productivity. This condition
explains that the level of education is a factor that can increase the
company's work productivity. On basically, hospital employees are required to have
higher education and have broader insight because they learn the importance of
productivity at work, especially when it comes to one's life. High awareness of
the importance of productivity can encourage hospital employees to take more
productive actions. Higher education functions to develop abilities and shape
character so that the potential of hospital employees can develop. This level
of education will also determine the size of the compensation the company
provides to its workers.
According
to research (Novrizal, 2017) and research (Aryatik, 2021), the compensation
variable has a significant effect on labor productivity, meaning that
compensation is a factor that can increase the company's work productivity. The
compensation provided by the company will greatly influence the level of work
productivity of hospital employees. When workers feel sufficient with the
compensation they receive, productivity is expected to increase as they work.
Sufficient compensation in this case can be interpreted as meeting the welfare
and needs of a decent life to meet human needs. Compensation contains salary,
incentives, allowances and other bonuses. So that when the level of
compensation is sufficient, it will lead to work concentration which can direct
workers' abilities to increase productivity. Compensation is also one of the
company's efforts that can be made to increase productivity internally. Because
age and education level are external factors that can be avoided by a company.
Furthermore,
according to research (Fitriani et al., 2019) and research (Bayu Setiawan,
2021), work environment variables have a significant effect on labor
productivity. It can be said that the work environment is a factor that can
increase the company's work productivity internally. By paying attention to the
environmental conditions of the workplace, starting from the workplace,
lighting, air ventilation, comfort, safety and cleanliness, productivity can be
increased. The work environment can be divided into two types, namely the
social work environment and the physical work environment. The social work
environment includes the work relationships that are fostered within the
company. We don't work alone in a company, and in carrying out activities, we
also need the help of other people. Thus, we are obliged to foster good
relationships between colleagues, subordinates and superiors because we need
each other. (Artana, nd 2012) The work environment greatly influences the
psychological state of hospital employees. Excellent communication can be key
in building working relationships. Meanwhile, poor communication can cause
misunderstandings because the information conveyed fails to resonate with one
another's thoughts and feelings. Good communication is used as a tool to
motivate hospital employees to build a solid work team. The physical work
environment is the workplace where hospital employees carry out their
activities. The physical work environment affects the morale and emotions of
hospital employees. These physical factors include the size of the work space,
lighting, noise, air temperature in the workplace, room color, cleanliness and
music in the workplace. Paying attention to the working environment conditions
of hospital employees means trying to create working environmental conditions
that suit the needs of hospital employees as work implementers where they work.
Productive work not only requires work skills, new discoveries to improve work
methods but also a comfortable work environment that can support the smooth
completion of work.
Based on the description above, the objectives
that will be discussed in writing this thesis are:
1) To find out and analyze the effect of age level
on work productivity at Persahabatan Hospital.
2) To find out and analyze the effect of education
level on work productivity at Persahabatan Hospital.
3) To find out and analyze the influence of the
work environment on work productivity at Persahabatan Hospital.
4) To find out and analyze the effect of
compensation on work productivity at Persahabatan Hospital.
RESEARCH METHOD
This
research uses a quantitative approach with descriptive analysis methods and
multiple linear regression. The data source used is primary data obtained
through a questionnaire given to employees of the Persahabatan Central General
Hospital (RSUP). The population studied was 2125 employees, with a sample of
337 employees taken using random sampling techniques. The type of data used is
descriptive quantitative, which is measured through a questionnaire with
structured questions. The data collection techniques used were questionnaires
and literature studies from internal company data.
The
analytical methods used in this research include descriptive analysis,
inferential analysis, and multiple linear regression analysis. Descriptive
analysis is used to describe the collected data, while inferential analysis is
used to analyze sample data and the results are used for the population. In
addition, multiple linear regression analysis is used to determine the effect
of the independent variable on the dependent variable. To test the hypothesis,
the researcher used a partial t test for each independent variable against the
dependent variable, by establishing a null hypothesis (Ho) and an alternative
hypothesis (Ha) for each independent variable. The results of this t test are
used to determine whether the independent variable has a significant effect on
the dependent variable.
RESULTS AND DISCUSSION
A. Instrument Test
1. Validity test
Validity Test is a test of the accuracy of a measuring instrument that
is valid or not in a questionnaire that has been expressed in each statement.
The validity test is calculated by looking at the Correlated Item Total
Correlation or rcount and then comparing it to the rtable. If the rcount is
greater than the rtable at a significant rate of 0.05, it is declared that a
statement in the questionnaire is valid. The questionnaire contains several
statements totaling 26 items. The work environment variable has 7 statement
items, the Compensation variable has
9 statement items, and the work productivity variable has 10 statement
items. The thing that was determined for the validity test was to use a rcount
of 5% where n = 339, then an rtable of 0.119 was obtained and the overall
statement used in this research was that the rcount must be greater than the
rtable.
Table 1. Validity Test
Results
|
Variable |
Item Number |
R Count |
R Table |
Information |
|
|
1 |
0.534 |
0.119 |
Valid |
|
|
2 |
0.634 |
0.119 |
Valid |
|
|
3 |
0.590 |
0.119 |
Valid |
|
Environment |
4 |
0.622 |
0.119 |
Valid |
|
Work (X3) |
5 6 |
0.651 0.641 |
0.119 0.119 |
�Valid �Valid |
|
|
7 |
0.471 |
0.119 |
Valid |
|
|
1 |
0.548 |
0.119 |
Valid |
|
|
2 |
0.574 |
0.119 |
Valid |
|
Compensation |
3 |
0.580 |
0.119 |
Valid |
|
(X4) |
4 5 |
0.523 0.549 |
0.119 0.119 |
�Valid �Valid |
|
|
6 |
0.602 |
0.119 |
Valid |
|
|
7 |
0.610 |
0.119 |
Valid |
|
|
8 |
0.600 |
0.119 |
Valid |
|
|
9 |
0.627 |
0.119 |
Valid |
|
|
1 |
0.506 |
0.119 |
Valid |
|
|
2 |
0.523 |
0.119 |
Valid |
|
|
3 |
0.525 |
0.119 |
Valid |
|
Productivity |
4 |
0.551 |
0.119 |
Valid |
|
Employees
(Y) |
5 |
0.372 |
0.119 |
Valid |
Source: SPSS 23 Data Processing Results
Based on calculations using SPSS 23, which has tested data on 339
respondents, it has been concluded that all questions 1-26 for the Work
Environment, Compensation and Work Productivity variables are declared valid.
It can be seen from each calculation result in table 1 that the calculated r is
greater than the r table (0.119).
2. Reliability Test
Reliability testing is carried out as a measuring tool that will be
used to see a consistent and precise measurement if the measurement is tested
again. The Cronbach Alpha method used in the research is a reliability test.
This test is a continuation of the validity test, where each statement item
included as a test is only a statement item that is declared valid. The
reliability test limit is 0.6, this limit is used to determine whether the
statement item instrument is considered reliable or not. The test results
produce the following data:
Table 2. Reliability Test
Results
|
Variable |
Cronbach Alpha |
Limitation |
Decision |
|
Work
Environment (X3) |
0.689 |
0.6 |
Reliable |
|
Compensation
(X4) |
0.749 |
0.6 |
Reliable |
|
Employee
Performance (Y) |
0.655 |
0.6 |
Reliable |
Source: SPSS 23 Data Processing Results
Based on the results of table 2 above, it can be seen that the Cronbach
Alpha value for all variables used is above the limit value of 0.6. Based on
the data obtained, it can be concluded that the value of the measuring
instrument is declared reliable or meets the reliability requirements.
�
B. Classic assumption test
1. Normality test
The normality test in statistical tests is carried out so that the
independent and dependent variable regression models have normally distributed
results. the independent and dependent variable regression model which has
normally distributed results means that there is no significant difference
between the data obtained. The data normality test was carried out using the Kolmogorov-Smirnov
test. On Application when performing the Kolmogorov-Smirnov test. The Kolmogorov-Smirnov
test is seen from the Asymp value. Sig. (2-tailed) above 0.05 then the data is
declared normal or has no significant differences. Meanwhile, the Asymp value.
Sig. (2-tailed) below 0.05 then the data is declared abnormal or there is a significant
difference. This can be seen in the table below as follows:
Table 3. Normality Test
Results
|
|
Unstandardized Residual |
|
N |
339 |
|
Normal����������������� Mean Parameters, b������� Std. |
.0000000 |
|
Deviation |
2.69321120 |
|
Most Extreme�������� Absolute Differences����������� PositiveNegative |
,048 ,048 -.024 |
|
Statistical
Tests |
,048 |
|
Asymp. Sig. (2-tailed) |
.061c |
a.
Test distribution is Normal.
b.
Calculated from data.
c.
Lilliefors Significance Correction.
Source: SPSS 23 Data Processing Results
Looking at the results of table 3, it can be seen that the value of
Asymp. Sig (2 tailed) is 0.061. Which means in formulating the hypothesis in
this research: if Sig < 0.05 then Ho is rejected, if Sig > 0.05 then HO
is accepted. then it can be said that the normality test results are Asymp. Sig
(2 tailed) = 0.061 > 0.05 then Ho is accepted, which concludes that the
population distribution or productivity results come from age, education level,
work environment and Compensation for employee productivity is normally
distributed at a significance level of 5% or 0.05.
2. Multicollinearity Test
The Multicollinearity test can be seen in the VIF or Variance Inflation
Factors value and the Tolerance value. If the VIF value is more than 10 and
Tolerance is less than 0.1, it is stated that multicollinearity has occurred.
If otherwise, it is stated that there is no multicollinearity. Regression in
which correlation occurs is an imperfect model, a good regression should be
close to perfect or perfect between the independent variables. This test can be
seen in the table below as follows:
Table 4. Coefficientsa
Multicollinearity Test Results
|
Model |
Collinearity
Statistics |
||
|
Tolerance |
VIF |
||
|
1 |
(Constant) |
|
|
|
|
Age |
,982 |
1,019 |
|
|
Education |
,971 |
1,030 |
|
|
Environment |
,829 |
1,206 |
|
|
Compensation |
,824 |
1,214 |
a.
Dependent Variable: Productivity
Source: SPSS 23 Data Processing Results
Based on the results of the multicollinearity test in table 4 above.
The VIF value for the variable Age Level (X1) was 1.019, Education Level (X2)
was 1.030, Work Environment (X3) was 1.206 and Compensation (X4) was 1.214. The
four VIF values produce a number less than 10 and the Tolerance value for each
variable is more than 0.1. This means that there is no multicollinearity in the
regression model.
3. Autocorrelation Test
The autocorrelation test was carried out using the Durbin Watson test
method. The test is carried out to detect the presence or absence of data
autocorrelation, knowing the relationship between data is needed for each
independent or dependent variable. The regression model should not contain
autocorrelation. With this method, if the DW value is between DU and 4-DU, then
autocorrelation does not occur. So the results of the autocorrelation test can
be seen in table 5 below:
Table 5. Durbin Watson
Autocorrelation Test Model Summaryb
|
Model |
Durbin-Watson |
|
1 |
2,052 |
a.
Predictors: (Constant), Compensation, Age,
Education, Environment
b.
Dependent Variable: Productivity
Source: SPSS 23 Data Processing Results
Based on the results of the autocorrelation test in table 4.9 above,
the DW value is 2.052 which is compared to the DW table value with a
significance of 5% and the number of respondents is 339 (n = 339) followed by 4
independent variables (k = 4). So in the DW table we get the value DL = 1.8043
and DU = 1.8399. The DW value is 2.052 which is greater than the limit (DU)
1.8399 and less than 2.1601 (4 - 1.8399 = 2.1601). This is in accordance with
the criteria, namely DU < DW < 4-DU (1.8399 < 2.052 < 2.1601), so
DW is located between DU and 4-DU, so it can be concluded that there is no
autocorrelation in the data.
4. Heteroscedasticity Test
The heteroscedasticity test in this research was carried out by looking
at the absence of certain patterns on the scatter plot graph. The
heteroscedasticity test decision by looking at the scatter plot graph is:
If there is a certain pattern, such as the dots forming a regular
pattern (wavy, widening then narrowing), then heteroscedasticity has occurred.
If there is no clear pattern, and the points are spread above and below
zero on the Y axis, then heteroscedasticity does not occur.
�

The following are the results of the
heteroscedacity test:
Figure 1. Heteroscedasticity
scatter plot test
Based on Figure 1, it can be seen that there is no clear pattern, the
points are spread above and below zero on the Y axis, so it can be concluded
that heteroscedasticity does not occur.
C. Results of Multiple
Linear Regression Analysis
The form of analysis using the mathematical model of this research
usually uses Multiple Linear Regression Analysis. This model will discuss the
extent of influence of each independent variable on the dependent variable. The
independent variables used in this research are age level (X1), education level
(X2), work environment (X3), compensation (X4) and the dependent variable is work
productivity (Y). The table below shows the results of multiple linear
regression analysis as follows:
Based on the results of multiple linear regression analysis which
refers to the table
it can be seen that the multiple linear regression equation is as
follows:
Y = - 0.062 X1 + 0.066 X2 + 0.423 X3 + 0.124 X4
Information:
Y��� = Productivity Variable
X1� = Age Level
X2� = Education Level
X3� = Work Environment
X4� = Compensation
The regression equation above shows the results and explains that:
The age level variable has a regression value of -0.062, meaning that
if age increases by 1, productivity will decrease by -0.062 or -6.2% with a
standard error of 0.05 if the variables of education level, work environment
and compensation are constant.
The education level variable has a regression value of 0.066, meaning
that if the education level increases by 1 then productivity will increase by
0.066 or 6.6% with a standard error of 0.05 if the age level, work environment
and compensation variables are constant.
The work environment variable has a regression value of 0.423, meaning
that if the work environment increases by a value of 1, productivity will
increase by 0.423 or 42.3% with a standard error of 0.05 if the variables age
level, education level and compensation are constant.
The compensation variable has a regression value of 0.124, meaning that
if compensation increases by 1, productivity will increase by 0.124 or 12.4%
with a standard error of 0.05 if the variables age level, education level and
work environment are constant.
The results show that the four independent variables, namely age level,
education level, work environment and compensation have a positive influence on
the dependent variable of employee productivity. Thus, if the level of
education, work environment and compensation increases, employee productivity
variables will also increase. Meanwhile, the age level variable has a negative
influence on the employee productivity variable. So if age increases, employee
productivity variables will decrease.
D. Hypothesis testing t
test
The t test is a statistical test measuring tool to test partially and
to determine whether or not an independent variable has a significant effect on
each variable on the dependent variable. The t test uses a significance level
of 5% or 0.05 and looks at 2 sides. Test the hypothesis between Age Level (X1),
Education Level (X2), Work Environment (X4) and Compensation (X4) on Work
Productivity (Y). This partial t test shows how far the influence of each
independent variable partially or individually is in explaining variations in
the dependent variable. The decision making criteria in the t test are carried
out in the following way:
If the significance value (t) <0.05 then Ha is accepted and Ho is
rejected, which means the independent variable has an effect on the dependent
variable.
If the significance value (t) > 0.05 then Ha is rejected, and Ho is
accepted, which means the independent variable has no effect on the dependent
variable.
The hypothesis used in the partial t test is as follows:
Ha1: Age level affects work productivity
Ha2: Education level affects work productivity
Ha3: Work environment affects work productivity
Ha4: Compensation affects work productivity
For greater clarity, the author explains the results of the t test in
table 6 as follows:
Table 6. t test results
|
Model |
Q |
Sig. |
|
(Constant) |
15,476 |
,000 |
|
Age |
-1,289 |
,198 |
|
Education |
1,356 |
,176 |
|
Environment |
8,076 |
,000 |
|
Compensation |
2,353 |
.019 |
a.
Dependent Variable: Productivity
Source: SPSS 23 Data Processing Results
Based on the t test results in table 6 above, the following results
were obtained:
Age level influences productivity.
Age level based on partial test results in table 6 gets a significant
value of 0.198. This significant value is valuable
0.05. From these results it was concluded that H1 was rejected and H01
was accepted
Age has no effect on productivity.
1. Education
level influences productivity
Education level
based on partial test results in table 6 gets a significant value of 0.176.
This significant value is valuable 0.05. From these results it was concluded
that H1 was rejected and H01 was accepted. Education level had no effect on
productivity.
2. The work
environment influences productivity
Work
Environment based on partial test results in table 6 gets a significant value
of 0.000. This significant value is valuable < 0.05. From these results, it
can be concluded that H1 Acceptance of the Work Environment has an influence on
Productivity.
3. Compensation
affects productivity
Compensation based on partial test results in table 6 gets a
significant value of 0.019. The significant value is <0.05. From these
results, it can be concluded that H1 Accepting Work Compensation has an
influence on Productivity
E. Model Feasibility Test
1. F test
The Simultaneous F test is carried out to see whether the model being
analyzed is in the appropriate category. By looking at the model, high
variables can be used to explain the phenomenon being analyzed.
Based on the F test results a significant F value of 0.000. The
significant F value is smaller than 0.05, so this research model is worthy of
research.
2. Coefficient of
Determination
The coefficient of determination is a benchmark as a tool to determine
the suitability or accuracy of the analytical model being studied. to measure
how far the independent variables Age, Education Level, Work Environment and
Compensation are able to explain variable variations dependent.
It can be seen that the coefficient of determination value explained in
column R is 0.491 or 49.1%, meaning that the variables Age Level, Education
Level, Work Environment and Compensation have an influence on the Work
Productivity variable, while the remaining 50.9 % influenced by other variables
not analyzed in this study.
Discussion
This research has several independent variables, namely Age Level,
Education Level, Work Environment and Compensation for the dependent variable,
namely Work Productivity. The total number of respondents in this research was
339 respondents. The results of tests that have been carried out using multiple
regression analysis, with a partial t test on the Persahabatan Central General
Hospital (RSUP) are summarized as follows:
Table 7. Summary of
Hypothesis Testing Results
|
Hypothesis |
Independent Variable (x) |
KP
(ROA) |
||||
|
Β |
Sig. |
|
Sig level. |
Results |
||
|
H1 |
Age
Level |
-.062 |
,198 |
> |
0.05 |
No
effect |
|
H2 |
Level of education |
,066 |
,176 |
> |
0.05 |
No
effect |
|
H3 |
Environment Work |
,423 |
,000 |
< |
0.05 |
Influential |
|
H4 |
Compensation |
.124 |
.019 |
> |
0.05 |
Influential |
|
R2 value |
0.491 |
|||||
Source: Data processed by researchers
�
A. The Effect of Age on
Work Productivity
From the results of the processed data, it shows that Ha1 is rejected,
namely that there is no influence of Age Level on the Work Productivity of
Employees at the Persahabatan Central General Hospital (RSUP). Based on the
obtained significant level value of 0.198 which is greater than 0.05 and the
regression coefficient is negative at -0.062, it can be concluded that the Age
Level variable (X1) has a negative and insignificant effect. Basically, aged
workers who are still in their productive period should have a higher level of
productivity compared to older workers who are physically weak and are limited
when working. The negative characteristic explains that as age increases,
employees cannot work in 24-hour shifts in the hospital. However, as a hospital
employee, age level does not matter because the average respondent is in the
productivity age range, namely 20 - 40 years, reaching 65% of the total
respondents, and as a hospital employee, you are obliged to provide the best
service because it concerns life or health, every service is not Quality may
decrease, especially during this pandemic, employees have to serve 24 hours a
day. This research also supports previous research. This research is in line
with (Baihaqi, 2021) which states that the age level variable has a negative
and insignificant effect on employee work productivity.
B. The Effect of Education
Level on Work Productivity
The education referred to in this research is based on the level of
education and type of education each employee has. From the results of the
processed data, the result of Ha1 is rejected, namely that there is no
influence of education level on the work productivity of employees at the
Persahabatan Central General Hospital (RSUP). Based on the obtained significant
level value of 0.176 which is greater than 0.05 and the regression coefficient
is positive at 0.066, it can be concluded that the variable Education Level
(X2) has a positive but not significant effect. So Ha1 is rejected which means
that partially the level of education has no significant effect on employee
work productivity. Based on the results of research data that has been
processed, it is proven that the level of education does not have a significant
effect on the Persahabatan Central General Hospital (RSUP), it can be concluded
that when the level of education is high it does not have a significant effect
on employee productivity. Judging from the educational level of employees at
the Persahabatan Central General Hospital (RSUP), the majority are D3 and S1,
amounting to 75% of the total respondents who filled out the questionnaire, it
can be said that the education level of those working at Persahabatan Hospital
is standardized because it is related to patient health. This research also
supports previous research. The results of this research are in line with (Tua,
2021) which states that there is no influence of education level on employee work
productivity. This is because employee work productivity is focused on the work
environment at RSUP Persahabatan and the compensation given to employees, while
the level of employee education is seen in the recruitment process as a method
for selecting employees at RSUP Persahabatan.
C. The Influence of the
Work Environment on Work Productivity
Testing the hypothesis in table 7 above, the results of the research
analysis showed that the significant value was greater than the predetermined
significant level value, namely 5% = (0.000 < 0.05) and the regression
coefficient was positive at 0.423, meaning that the Work Environment variable
had a positive and significant effect. On the Work Productivity of Employees at
the Persahabatan Central General Hospital (RSUP). It can be concluded that if
the work environment becomes more comfortable, employee work productivity will
also increase. According to (Novita, 2013) the work environment is the
condition surrounding the workplace, both physical and non-physical, which can
give a pleasant, safe, reassuring and comfortable impression while working. In
hospitals that work as public health service agencies, if they want to produce
good quality service then they must pay attention to their work environment
because if employees are comfortable with their work environment then the
employee will work effectively.
Especially during the current pandemic, hospitals must pay attention to
their work environment so that employees do not contract the virus by providing
national standard Personal Protective Equipment (PPE), placing hand sanitizer
in every corner of the room, and carrying out sports activities to increase
employee immunity. This research is supported by (Maulana, 2020) who has
conducted it previously. which states the influence of the work environment on
employee work productivity. This is because a comfortable work environment will
influence the level of employee work productivity.
D. The Effect of
Compensation on Work Productivity
The results of hypothesis testing in table 7 above obtained research
analysis which states that the significant value is greater than the
predetermined significant level value, namely 5% = (0.019 > 0.05) and the
regression coefficient is positive at 0.124, meaning that the Compensation
variable has a positive and significant effect on Work Productivity of
Employees at the Persahabatan Central General Hospital (RSUP). According to the
Decree of the Minister of Health Number HK.01.07/MENKES/278/2020, "The
targets for providing incentives and death compensation are health workers,
both State Civil Apparatus (ASN), non-ASN, and volunteers who handle Covid-19
and are determined by the leadership health service facilities or heads of
health institutions," said the Minister of Health, Dr. Terawan Agus
Putranto, Wednesday (29/4) in Jakarta. One of the agencies that makes
references to Covid-19 is Persahabatan Hospital, therefore providing
compensation to employees at Persahabatan Hospital can increase the level of
employee work productivity.
This research is supported by (Munthe, 2018) who has conducted it
previously. which states that there is a positive and significant influence of
compensation on employee work productivity. Therefore, in an effort to increase
employee productivity, providing compensation must be in accordance with the
law or the mandate that has been imposed on employees is the most important
thing. Because it will improve enthusiasm, providing compensation will also
increase employee productivity, so providing compensation needs to be a
company's concern.
CONCLUSION
Based on
the findings derived from data analysis and discussions conducted on Employee
Productivity at the Central General Hospital (RSUP), several conclusions have
been drawn. Firstly, the Age Level (X1) was found to have no significant impact
on the Work Productivity (Y) of Persahabatan Central General Hospital
employees, as evidenced by a t-test result with a significance value of 0.198,
exceeding the threshold of 0.05. The regression coefficient was negative at
-0.062, indicating an insignificant and negative effect. Secondly, the
Education Level (X2) was observed to lack a significant influence on the work
productivity of Persahabatan Hospital employees, with a t-test result of 0.066
and a positive regression coefficient of 0.232. Although positively correlated,
the effect was not deemed significant. Thirdly, the Work Environment (X3)
demonstrated a substantial and positive impact on the Work Productivity (Y) of
Persahabatan Hospital employees, supported by a t-test value below 0.05 (0.000)
and a positive regression coefficient of 0.423. Lastly, Compensation (X4) was
identified as significantly influencing the Work Productivity (Y) of
Persahabatan Hospital employees, with a t-test result of 0.019 and a positive
regression coefficient of 0.124. This implies a positive and significant effect
of compensation on employee productivity. The research is a collaborative
effort between the Faculty of Economics and Business at the National
University, Jakarta, and the Faculty of Business, Economics, and Social Development
at Universiti Malaysia Terengganu.
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