EMPLOYEE
PERFORMANCE MODEL BASED ON E-HRM: EMPLOYEE GREEN BEHAVIOR AS A PERFORMANCE
INDICATOR
Priyo
Hadi Susananto1, Muhtosim Arief2, Bahtiar Usman3,
Tiarapuspa4*
Faculty
of Economics and Business, Universitas Trisakti, Jakarta, Indonesia1,3,4
Faculty
of Economics and Business, Universitas Bina Nusantara, Jakarta, Indonesia2
Email: [email protected]*
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ARTICLE INFO |
ABSTRACT |
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Date received : December 10, 2022 Revision date : December 28, 2022 Date received : January 3, 2023 |
This paper provides a
perspective on the concept of employee performance based on e-HRM in the coal
mining service industry in Indonesia. The research methodology uses
documentary analysis of empirical studies and examines the perceptions of
managers working in the HRM field. e-HRM is human resources management that
is supported by digital technology, while employee performance in this case
is the performance of employees who work in coal mining companies. This study
aims to identify e-HRM practices to improve employee performance in terms of
green employee behavior in the workplace. The results show that employee
performance is closely related to e-HRM, green employee motivation, and person-job
fit. Dynamic business conditions are a challenge for companies to be able to
achieve productivity, and efficiency and always pay attention to the impact
of safety, health and environment (SHE). HRD Department must provide support
and develop appropriate competencies for its employees to improve employee
professionalism. Managers must also be adept at empowering employees, caring
about employee welfare, and maintaining employee safety & health. This
empirical study and interview of respondents are very necessary for companies
that are trying to carry out digital transformation in the HRM field to build
production performance and employee awareness of the conditions of the work
environment. |
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Keywords: e-HRM, person-job fit, green employee
motivation, green employee behavior, employee performance |
INTRODUCTION
Business conditions
in Indonesia are experiencing extraordinary challenges, Indonesia is not in a
competitive condition to enter the global market compared to other developing
countries. Based on the 2015 BPS report, the business tendency index continues
to decline. One of the business sectors that experienced a sharp decline was
mining and quarrying, (Arief, Kartono, Buss, & Basuki, 2015). Factors that affect business continuity in this sector are commodity
prices that are vulnerable to change in the global market, the issue of the
impact of environmental pollution, and the emergence of alternative energy to
replace the fossil energy. The use of alternative energy continues to more than
double from 2020 to 2050 (International Energy Outlook 2021). Companies are
required to quickly adapt to the challenges of business conditions and the
demands of a green environment.
HRD practices can
encourage appropriate innovation strategies in normal situations as well as in
dynamic situations (Taghizadeh, Karini, Nadarajah, & Nikbin, 2020). However, HRD practice does not directly
guarantee the achievement of employee performance because there are important
aspects that need to be studied, that is the suitability of individual
employees with their field of work (Bieńkowska & Tworek, 2020). This is confirmed by the opinion (Yafi, Tehseen, & Haider, 2021) who state that the
role of person-job fit has a significant effect on the achievement of employee
performance. Another aspect that is influential in achieving employee
performance is employee motivation. This is reinforced by the opinion (Alabaddi et al., 2020) which explains the
role of employee motivation in employee performance. The relationship between
e-HRM practices and employee performance which is strengthened by person-job
fit and employee motivation is the model construction in this study.
The novelty of this
research is the employee performance model based on e-HRM, where this model has
never been studied before in a coal mining company. This study also studies the
role of person-job fit and employee motivation in mediating the relationship
between e-HRM and employee performance, in this case, it is green employee
behavior. The author uses the instrument of counterproductive work behavior as
a dimension of this employee performance variable.
e-HRM brings significant changes, from
practices that involve a lot of human resources to practices that are supported
by information technology to support operational activities more efficiently.
This shows the importance of a more strategic, unambiguous, and integrated HR
practice (Iqbal, Ahmad, & Allen,
2019). The
author uses an e-HRM approach, which consists of training and development,
organizational development, and career development (Otoo
& Mishra, 2018). This is reinforced by research conducted (Alabaddi et al., 2020), which states that e-HRM has a statistically
significant role in increasing Employee Performance.
Research conducted (Mi et al., 2020), shows that person-organization fit promotes
green employee behavior. (Xiao, Mao, Huang, &
Qing, 2020) their
research confirms that there is a positive influence shown by the
employee-organization fit on employee voluntary green behavior. The influence
becomes stronger when employees perceive a green organizational climate. With
this empirical research approach, the authors suspect that there is a
significant influence in the relationship between person-job fit and employee
performance in the coal mining industry.
HRM practice has a positive effect on green
employee motivation which includes: green intrinsic motivation and green
extrinsic motivation. Green intrinsic motivation is defined as a desire, love,
or interest in environmentally friendly behavior that is driven by a desire for
internal satisfaction. Meanwhile, green extrinsic motivation is employee
motivation that is influenced by external factors, when employees participate
in environmentally friendly activities in the hope of getting external rewards,
such as money, material rewards, praise, or recognition. Mediation analysis
revealed that green motivation mediates the relationship between Green HRM
practices and employees' environmental performance (Ahmed et al., 2021).
Green employee motivation has a significant
influence on green environmental performance (Yafi et al., 2021). Green
environment performance is an investment in research & development in
organizational mechanisms to achieve competitive advantage (Xu, Liu, & Shang,
2021). The application of e-HRM in Green HRM
practices related to individual employees affects employees' eco-friendly
behavior (Kim et
al., 2019). According to (Ones and Dilchert, 2012; Norton et
al., 2015), there are five
functional categories of employee green behavior. i.e. 1) working thoroughly
(sustainable productivity and efficiency), 2) maintaining occupational safety
and health, 3) preserving the environment, 4) influencing others, and 5) taking
initiative.
![]()
![]()
Figure 1. Framework of Employee Performance Model
Source: Author Work, 2022
METHOD
This study uses an
exploratory research method that aims to find novelty in the topic of study
with two approaches, that is literature study and empirical validation. A
qualitative study by combining interviews to study the perspective of managers
in the coal mining company and searching for literature is different from
previous research. This combination of literature searches and employee
interviews is necessary because quantitative methods limit responses and
provide little insight into the diverse feelings and experiences of employees
which may not be adequately reflected through the variables in the
questionnaire used for the survey.
The literature
study was conducted by collecting various articles from trusted journals that
were relevant to five main points of study, i.e. e-HRM, employee performance,
green environment performance, person-job fit (P-JFit), and green employee
motivation. Next, the researcher sorts the main points of the study into two
categories of literature, namely conceptual literature, and causality
literature. The literature study is limited to 2015 to 2021 with reviews
related to the role of HRD, HRM, e-HRM, and HRIS on employee green behavior.
The lack of literature related to employee green behavior, the authors use an
environmentally sound employee performance approach in the form of
counterproductive workplace behavior, adapted from (Norton, Parker, Zacher, & Ashkanasy, 2015), (Tiarapuspa et al 2018) and (Francoeur et al, 2019).
Empirical
Validation is carried out from October 2021 to November 2021 with the depth
interview (face validity) method for managers at coal mining companies in
Indonesia. Interviews were carried out for a duration of 45 minutes to 120
minutes online using the Zoom meeting platform to explore written answers from
sources. The selected respondents were 10 respondents who had more than 5 years
of work experience and had work links with HRM practices.
A. Research Analysis and Instruments
1. Literature Study
Exploring HRD
practices regarding green employee behavior allows this research to deal with
complex but very interesting problems. Thus, this study requires a quantitative
methodology, as conventional statistical methods fail in all these aspects (Gummesson, 2007). Data collection and literature search were
carried out systematically. The number of sample cases is based on theoretical
saturation, where no additional data information can be found in developing the
properties of the conceptual categories. The keywords for the literature search
were: e-HRM, HRDP, Green HRM, green employee behavior, employee performance, P-JFit,
and green employee motivation. These keywords are used in several publishers or
academic search engines for international journals, namely Google Scholar
(scholar.google.co.id), Emerald Publishing Limited (www.emerald.com), and
Elsevier (www.journals.elsevier.com), and Springer
(https://link.springer.com/).
Based on a
literature search for this study, various articles between 2015 and 2021 were
identified as relevant cases, as the first 5-6 years after the transaction was
expected to be most significantly related to the impact on the organization.
The sample includes one exception where the transaction occurred before the
specified time range. This case is added to the final data when data saturation
appears to have been reached, but it is hoped that this case will provide
valuable evidence due to the different timescales.
The author studied
and identified several kinds of literature according to the time range
specified above and produced 32 selected articles from 68 articles related to
the topic of this research.
Table 1. Literature Study
|
|
Authors |
Variables |
Finding |
Code |
Themes |
|
1. |
Personal Motivation Empowerment of green employees |
Safety, health, and a green environment are important
factors to increase green performance |
GEB |
Green Employee Behavior |
|
|
2. |
Green HR Practices Green Motivation Environmental Performance |
Green HR affects employees' environmental performance |
|||
|
3. |
Green Innovation Innovation
Input & Output Innovation
Environment |
Green innovation performance is an R&D investment
in organizational systems |
|||
|
4. |
Employee Green Performance Organization’s
environmental Performance |
The concept of green performance on employee
performance to achieve a green environment |
|||
|
5. |
Self-Efficacy perceived Environmental support knowledge sharing Employee Job Performance |
Self-Efficacy
(SE) affects employee performance, perceived environmental support and
knowledge sharing, |
|||
|
6. |
Employee Green
Behavior: A Theoretical Framework,
Multilevel Review, and Future
Research Agenda |
A
theory-based conceptual model based on person-environment interaction, job
performance taxonomy, and self-determination theory |
|||
|
7. |
Organizational psychology Organizational behavior's |
Employee job performance and organization’s goals |
EJP |
Employee Job Performance |
|
|
8. |
Employee Performance Task-Contextual-Adaptive Performance |
Creation and maintenance of work environment and impact
on employee performance |
|||
|
9. |
Green Competencies Green Motivation Green Environment Performance |
A significant influence between Green Motivation
and Green Environment Performance |
EWM |
Green Employee Motivation |
|
|
10. |
Ethical leadership Emotional leadership |
Employee motivation has a positive impact on job
performance |
|||
|
11. |
Green HRM Employees eco-friendly behavior Environmental performance |
Green Employee Motivation: Green HRM and individual
features |
|||
|
12. |
Perceived role clarity Innovative work behavior |
Motivation individually and serially mediate the effect
of perceived role clarity on IWB |
|||
|
13. |
|
GHRM Employees’
Green Passion Transformational Leadership Green Creativity |
Green employee motivation has an important influence on
inspiring employee commitment |
||
|
14. |
Green HR Practices Green Motivation Environment Performance |
A conceptual model based on person-environment
interaction, job performance, and motivation theory |
|||
|
15. |
Green Competencies Building Green Motivation Enhancing Green Employee Involvement OCBE Environmental Performance |
Green behavior acts as a link mechanism between strategic
HRM and environmental performance. |
HRP GEP |
Green HRM Green Employee Performance |
|
|
16. |
Green HR Practices e-HRM |
Significant effect of e-HRM on Green HRM practices
on Green Employee Performance |
|||
|
17. |
Business model innovation Sustainability |
HRD has included an element of concern for the
environment |
|||
|
18. |
Environmental dynamism Innovation strategy |
Knowledge management capability has a significant
effect on innovation strategy |
|||
|
19. |
P-JFit Psychological Distance Employee Green Behavior |
Person-organization fit promotes employee green behavior
effectively |
PJF |
Person-Job Fit |
|
|
20. |
Employee-organization fit Green organizational climate Voluntary green behavior |
A positive influence is shown from employee
organization fit on employee voluntary green behavior |
|||
|
21. |
EDC Person-Job Fit Employee Job Performance |
Job Performance model based on employee dynamic
capabilities (EDC) |
|||
|
22.. |
Person Job Fit Person Organization Fit Employee Job Performance |
PJF has a significant and positive relationship with
EJP |
|||
|
23. |
Person–Organization Person–Job |
Person-job fit focuses more on the suitability of
individuals with specific work environments |
|||
|
24. |
e-HRM e-employee selection e-recruiting & selection |
eHRM and AI could help them attract, motivate and
retain talented employees |
HRP HRM |
e-Human Resources Management Human Resources Development Practices |
|
|
25. |
Human Resource Development Employee Performance Organizational Effectiveness |
HRD practices are significantly related to employee
performance |
|||
|
26. |
E-HRM, HRIS, HRMS |
HRIS offers packages for organizational processes
according to company needs |
|||
|
27. |
e-HRM Impersonal trust Employee productivity |
e-HRM supports organizations by enhancing trust and
productivity outcomes |
|||
|
28 |
HRDP Employee Performance |
HRD practices impact employee performance |
|||
|
29. |
HRMP Organizational performance Employee competencies |
HRM practices impact organizational performance through
their influence on employee performance |
|||
|
30. |
Employees’ perceptions HRMP Employee turnover |
The way the HR department handles and implements those
policies are valued more employee |
|||
|
31. |
Organizational innovation Environmental
Dynamism
Transformational Leadership |
Leadership behavior has an important role in
dealing with the
Environmental dynamism |
ED DC |
Environmental Dynamism Dynamic capabilities |
|
|
32. |
Entrepreunerial Process Dynamic Capability |
Dynamic capabilities are an effective strategic
perspective to achieve business
excellence |
Sources: Work Author
The author also tested the validity of the
counterproductive workplace behavior instrument (Norton et al., 2015) as a dimension for employee performance in a
sample of 515 respondents. The results of data testing using SmartPLS 3.0 show
that all indicator items are valid based on the value of outer loadings >
0.7 (Ghozali, 2016). The test results of the counterproductive
workplace behavior indicator items, which can be seen in table 2 and table 3,
are as follows:
Table 2. Outer Loading instrument of
Counterproductive Workplace Behavior
|
|
Indicators |
Original
Sample (O) |
Sample
Mean (M) |
Standard
Deviation (STDEV) |
T Statistics (IO/STDEVI) |
P Value |
|||
|
1. |
Productivity & Efficiency |
0.878 |
0,877 |
0,016 |
53,548 |
0,000 |
|||
|
2. |
Safety Awareness |
0,745 |
0,740 |
0,032 |
23,475 |
0,000 |
|||
|
3. |
Reliability |
0,782 |
0,779 |
0,027 |
28,876 |
0,000 |
|||
|
4. |
Value Application |
0,741 |
0,741 |
0,026 |
28,704 |
0,000 |
|||
|
5. |
Taking Initiative |
0,813 |
0,813 |
0,022 |
36,410 |
0,000 |
|||
Source: Model reconstruction by the
author and data processing with SmartPLS 3.0, 2022
Table 3. Outer Model Residual Descriptive
|
|
Indicators |
Mean |
Median |
Min |
Max |
Std Dev |
Excess
Kurtosis |
Skewness |
Number of
N |
|
1. |
Productivity & Efficiency |
0.000 |
-0.128 |
-1,178 |
2,146 |
0,479 |
2,953 |
1,067 |
515 |
|
2. |
Safety Awareness |
0,000 |
-0,209 |
-3,175 |
2,408 |
0,667 |
2,007 |
0,142 |
515 |
|
3. |
Reliability |
0,000 |
-0,197 |
-2,990 |
2,092 |
0,623 |
1,522 |
0,474 |
515 |
|
4. |
Value Application |
0,000 |
0,186 |
-4,184 |
2,311 |
0,672 |
4,952 |
-1,312 |
515 |
|
5. |
Talking Initiative |
0,000 |
-0,129 |
-2,918 |
2,101 |
0,582 |
3,280 |
0,108 |
515 |
Source: Model reconstruction by the
author and data processing with SmartPLS 3.0, 2022
2. Deep Interview
Qualitative
studies with interview methods on topics specified in open-ended questions are
very effective for understanding the values, opinions, behavior, and social
context of participants (Mack
et al., 2005). The use of qualitative methods in this study
aims to capture employees' perceptions of how they feel about HRD practices in
the coal mining company where they work or have worked in the past, and how
these practices play a role in shaping employee performance.
This research was
conducted by interviewing 10 (ten) experts who have more than 5 years of
experience working in the coal mining company and have been directly involved
in HRD practices in the company where they work. Furthermore, to obtain the
latest information from HRD practice, experts were selected with experience in
handling training & development in the last 3 (three) years, since 2018.
Interviews were conducted in November 2021.
Empirically
justified guidelines suggest that small samples in qualitative research can
still adequately represent the study population (Francis et al., 2010; Yang et al., 2012). For the current
study, the sample data is relatively small, namely, 10 people who were
interviewed, but the researchers used exploratory research using literature
searches and interviews with practitioners who are experts in their fields.
Furthermore, the results of the interviews were strengthened by a literature
search.
The data analysis
technique used in this study is grounded theory analysis technique, namely: the
process of collecting data to produce a theory in which the researcher
collects, codes, and analyzes the data and decides what kind of data to collect
and where to get it to develop the theory he is developing. This data
collection process is controlled by the theory being developed either
substantively or formally (Nyoman,
2014). This analysis technique follows a procedure
adapted from Ward (2018).
A. Analysis of the “Literature Review”
Discussion Results
1.
e-HRM and Employee Performance
e-HRM brings a
significant change from practices that involve a lot of human resources to
practices that are supported by information technology and carry out most
operational activities more productively and efficiently. E-HRM parameters
commonly used in the service industry, namely e-performance management,
e-performance appraisal, e-benefit management, e-recruitment and selection,
e-training and development, e-performance appraisal, e-grievance management,
and knowledge management (Iqbal et al., 2019).
Employee
Performance is an integral part of studying organizational performance.
Organizational performance is an important factor that affects the ability of
employees to operate effectively and gain the company's competitive advantage (Na-Nan, Saribut, & Sanamthong, 2019). According to (Campbell & Wiernik, 2015), the basic model of performance includes core
technical and contextual performance, organizational citizenship behavior, and
counterproductive work behavior. Understanding the environmental impact of a
job confirms the concept of green employee behavior (Arulrajah, Opatha, & Nawaratne, 2016).
The practice of
green employee behavior contributes to the organization's performance targets
that are environmentally friendly by encouraging employees to behave in a
productive, efficient, and environmentally friendly manner. Green employee
performance, according to (Adi, Mulyadi, Setini, & Astawa, 2021), is
an activity involved in the development, implementation, and maintenance of the
environment. According to (Anwar et al., 2020), indicators of green employee behavior are
expressed in employee work behavior to complete tasks well, work discipline,
consistently following rules, cooperation between employees, and job
satisfaction. Hypothesis 1 (one) states that e-HRM practices play a role in
increasing Employee Performance (EP).
2.
e-HRM, Person-Job Fit, and Employee
Performance
One of the factors
that influence employee performance is person-job fit (Edwards Jeffrey R., 1991). (Lauver & Kristof-Brown, 2001) stated
that increasing a person’s job fit will have an important impact on employee
performance. (June, Sethela & Mahmood, 2011) argue
that person-job fit is a significant predictor of employee job performance,
therefore company managers need to consider person-job fit in hiring employees.
e-HRM affects
Person-Job fit. The suitability of employees with the prerequisites in their
work is strengthened by the opinion (Johnson, Stone, & Lukaszewski, 2020), which states that person-job fit can be
interpreted as the suitability of employees with the demands of the work
environment to strengthen e-HRM practices on employee performance. Hypothesis 2
(two), states that there is a role for person-job fit in the relationship
between e-HRM and employee performance.
3.
e-HRM, Green Employee Motivation, and
Employee Performance
The practice of
e-HRM regarding employee motivation is important, where a human resources
information system (HRIS) supported by digital technology and implemented
consistently will motivate employees to achieve employee performance (EP), (Irum & Yadav, 2019). (Selma, 2011) divides
motivation into 2 (two) types, namely internal motivation and external
motivation. Both internal motivation and external motivation play an important
role in employees’ work. Work motivation will significantly affect employee job
performance (Ouakouak, Zaitouni, & Arya, 2020). Employees who
have high motivation will show innovative behavior at work (Kundu, Kumar, & Gahlawat, 2019), including
behavior to achieve employee performance.
(Ahmed et al., 2021)
stated
that in e-HRM practice, there is the influence of green training and green
environment performance which is strengthened by the mediating role of green
employee motivation. This mediation analysis reveals that green motivation
plays an important role in mediating the relationship between green HRM
practices and employees' environmental performance. Previous research has shown
that green employee motivation has an impact on increasing green employee
behavior by encouraging employees to behave productively, efficiently, and
environmentally friendly. Hypothesis 3 (three), states that there is a
significant role of green employee motivation in the relationship between e-HRM
and employee performance.
B.
Empirical Validation
Table 4. Literature
Study
|
Hypothesis |
Name |
Empirical Validation |
Supported Reference |
|
e-HRM and Green Employee Performance (GEP). |
BB, FR, RL |
e-Training & Development:
"Online system for SHE training & development accelerates employee
self-development to achieve the best performance, adhere to standard
operating procedures, and care about the impact of the green
environment." |
|
|
MN, MA |
e-Organizational Development: “Programs
to increase the capacity of employees who care about the environment and the
availability of online facilities for employees to implement environmental
care behavior in their daily activities will be able to improve their green
performance” |
||
|
MA, WB, HGA |
e-Career Development: “Career
development, SHE leadership
development, and online monitoring can encourage employees to achieve high
performance and green environment friendly” |
||
|
e-HRM, Person-Job Fit (P-JFit), and Green Employee Performance (GEP). |
FR, RL, FK, |
SHE Awareness: “SHE Awareness is an
employee's understanding of the demands of safety at work. Employees must be
equipped with adequate access to SHE socialization to complete their
knowledge of SHE Culture”. |
|
|
FR, MZA, RL, MA, WB |
Competency: “Competency
development can be done through in-house training or online public training.
Quick access to training by the needs of each function will encourage
employees to be moved to make improvements (critical thinking)”. |
||
|
MA, FH, WB, MN |
Demand Ability: “Digital
literacy skills which include planning & evaluation functions, executive
functions, production equipment support functions, and SHE equipment support
will facilitate employee competence in fulfilling job requirements. The
Person-Job Fit indicator is seen from the condition of employees who work
according to individual needs and work experience. |
||
|
e-HRM, Green Employee Motivation (GEM), and Green Employee Performance (GEP). |
MN, FY, FR, MA |
Intrinsic Motivation: "Employees have
intrinsic motivation when they feel they belong to the company and feel a
comfortable work environment". |
(Pradhan & Jena., 2017), (Iqbal et al., 2019),
(Basnyat et al., 2019), (Kareem & Hussein., 2019), (Bien’nkowska & Tworek.,
2020), (Taghizadeh et al., 2020), (Kim et al., 2019), and (Na-nan et
al., 2019). |
|
Extrinsic Motivation: "The physical condition
of the work environment that is comfortable and supports the entire work
process, will make employees feel at home working in their workplace (engagement)." |
Sources: Work Author
From the empirical
validation, it was found that employee performance is directly related to the
level of green employee motivation and person-job fit. Employee performance is
also directly or indirectly related to the level of e-HRM implementation.
Interviews with 10 managers and a study of 30 selected articles resulted in the
concept of human resource development to improve employee performance. The
practice of e-HRM does not only focus on providing jobs and facilities with
better salaries, but also on the motivation and suitability of employees with
the demands of green employee behavior at work.
CONCLUSION
The literature
study in previous studies resulted in an employee performance based on e-HRM
model. This study also reveals the views of employees at the managerial level
about the role of e-HRM practices in influencing employee performance,
therefore the HRD department must play a bigger and more proactive role in
e-HRM practices that are oriented towards green employee behavior. This is by
HRD practices in the coal mining company, where employees are required to work
to provide the best mining services, which are productive, efficient, safe, and
care about the work environment.
Research also shows
that, although e-HRM practices affect employee performance, it is necessary to
find the right way to treat employees and understand employee needs in
implementing organizational policies related to product performance and
commitment to safety, health & environment (SHE). The results of this study
indicate that e-HRM holds a strong position in influencing employee
capabilities which leads to employee performance, but it is necessary to
strengthen the supporting factors of person-job fit and employee motivation.
The author uses the instrument of counterproductive work behavior as a
dimension of the dependent variable of employee performance.
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