Comfort Zvirikuzhe
Chinhoyi University of Technology, Zimbabwe
Email: [email protected]
|
ARTICLE INFO |
ABSTRACT |
|
Date received : October 26, 2022 Revision date
: November 7, 2022 Date
received : November 27, 2022 |
Women
have benefited greatly from financial support from a variety of sources,
including MFIs, in their active participation and involvement in the
expansion of the economy and the creation of employment possibilities in the
small and medium firm sector. The prosperity of society is largely attributed
to Women Small and Medium Enterprises (SMEs) development, which is also
linked to economic growth and development, bettering living conditions,
generating new employment opportunities, and technical advancement. This
study sought to establish the Influence of Microfinance products on
women-owned SMEs development in Mashonaland west province of Zimbabwe. A pragmatist paradigm research philosophy was adopted. A mixed research
approach was used. A cross sectional survey research design a
self-constructed structured questionnaire and an interview guide was used to
collect data. The study targeted women SMEs who have been
receiving Microfinance services in Mashonaland West Province of Zimbabwe. Three hundred and seventy seven women SMEs were exposed to the
questionnaire and 30 were exposed to interviews. The
study found out that the women SMEs are aware of the Microfinance products
and services and are using some of the products. It was also found that there
is a positive relationship between Microfinance products and women-owned SMEs
development. |
|
Keywords: Microfinance; Microfinance institutions; SMEs; Microfinance programmes; Women SMEs development |
INTRODUCTION
According to Mead and Liedholm (1998)
and Okonji (2014)
Small and Medium Enterprises (SMEs) are important in emerging economies. For
instance, small enterprises account for 57,20% of all companies in Zimbabwe and
are responsible for 70% of GDP and 80% of employment (Musundire et al., 2019). Small business
operations create jobs to a greater extent (Agwu & Emeti, 2014; Boadu et al., 2014; Haider et al., 2017), which aids in the
government's ability to raise significant sums of money through taxes from
these businesses that are used to fund development initiatives in the country (Abor & Quartey, 2010).
SMEs play a key role in the economy,
therefore their expansion is essential to both its stability and progress.
However, due to a lack of funding and help from financial institutions, many
small and medium enterprises are unable to expand (Carpenter, 2001). Small
enterprises, in contrast to major businesses, are unable to meet the collateral
criteria set by formal banks (Babajide, 2012). They frequently
feel more at ease with non-bank financial organizations like microfinance
institutions (MFIs), which provide credit and other expert services to advance
their business operations.
Through the provision of financial products
(microloans, microsavings, microinsurance etc) and non-financial products (education, and training in
financial literacy on working capital management, records keeping, payback
scheduling, and inventory management), microfinance institutions (MFIs) play a
significant role in the growth of small enterprises. The MFIs' programs assist
SMEs in expanding and lowering the threat of moral hazard. The enormous
contributions of MFIs to the expansion of women owned SMEs made it necessary to
investigate if the products or services offered by MFIs have an impact on that
growth in Zimbabwe, a developing country where the majority of SMEs depend on
MFI for survival.
Prior research carried out in Zimbabwe often
concentrate on the loans or credits given by MFIs to see whether it affects the
development and growth of SMEs. To the best of our knowledge, no prior research
has concentrated on the relationship between the development of SMEs in
Zimbabwe and the usage of microfinance products. The researchers believed that
a study in this area was necessary to fill in the knowledge gap and determine
whether MFI-provided microsavings, microloans,
microinsurance, and education have an impact on the development of SMEs in
Zimbabwe�s Mashonaland west province.
The study is also very important to MFIs because it
will help them evaluate how well their products and services work and identify
the products that have the biggest positive effects on the development of SMEs
in emerging economies. The study can also serve as a reference for MFIs on how
to best use the limited resources that are available in order to support the
development and growth of SMEs in emerging economies. Finally, the study adds
new theoretical insights to the body of knowledge on the relationship between
MFIs' products and women-owned SMEs in developing nations.
There is no unified definition of the term
microfinance and definitions vary according to country (Al-Doori, 2020). Scholars such as Brau and Woller (2004)
and Christen (1997)
cited in Muyango (2018) view microfinance as a combination of two key words
which are micro and finance. According to these scholars, microfinance means
small credit. Kasali and Fashanu (2021)
define Microfinance as an economic development approach that focuses on poverty
reduction by providing financial services to low income earners, the poor
households and SMEs that are exclude from the formal financial markets. These
services include financial services such as credit, savings and insurance.
Non-financial services include development services such as health, education, skill
acquisition, human empowerment, training and environmental protection.
Microfinance is defined as "the provision of financial services,
supervision, and goods that may include a modest amount of money via a wide
array of products and systems of intermediate businesses oriented towards
low-income customers" (Kibichii & Wafula, 2020). In addition, Yogendrarajah and Semasinghe (2014)
define microfinance as a development tool that offers non-financial services
such modest loans, savings, microleasing,
microinsurance, and money transfers to help the extremely poor people with their
self-income producing activities. Microfinance predominantly involves
administration of funds in generally small amounts to the individuals who are
viewed as the less privileged (Kasali & Fashanu, 2021). �In most instances these social categories are
financially excluded (Al-Doori, 2020). They are generally
excluded on account of their inability to demonstrate creditworthiness.
Therefore, most microfinance programs solely focus on the poor.
An important technique for raising the living
standards of the impoverished is microfinance (Pandey & Ojha, 2020). Microfinance is a
concept designed to help Small and Medium Sized Enterprises (SMEs) enhance
production, create jobs, and aid in the eradication of poverty (Kasali & Fashanu, 2021). With the
intention of fostering their expansion and development, microfinance
institutions lend money to the underprivileged, small companies, and cottage
industries. The idea of microfinance is to support Small and Medium-Sized
Enterprises (SMEs) in order to boost productivity, create jobs, and aid in the
eradication of poverty (Kasali & Fashanu, 2021). In Nigeria,
microfinance institutions are privately owned companies that provide financial
services to the underprivileged and small and medium-sized businesses,
including loans, savings, insurance, and money transfers. MFIs in Uganda
concentrate on enhancing business people's socioeconomic development. In Kenya,
microfinance plays a crucial role in promoting the efficiency, advancement, and
expansion of SMEs. Credit availability is regarded to be essential for quick
growth and to be accelerating Kenya's economic expansion.
Small and medium-sized businesses (SMEs) are crucial
to the socioeconomic development of a nation because they help to create jobs,
generate money, and reduce poverty. SMEs in Zimbabwe generate 50% of the
country's GDP, employ 26% of the labor force, and add 17% to the economy.
Unfortunately, these SMEs experience both financial and non-financial business
obstacles that impede their expansion. Non-financial services, commonly
referred to as business development services (BDS), are vital in fostering a
climate that is business-friendly for SMEs, particularly for women-owned SMEs.
Access to capital is made possible for women-owned
SMEs entrepreneurs through microfinance, sometimes known as
"microcredit" (Modina & Zedda, 2022). It is more
difficult for these small and independent firms to get loans, insurance, and
investments especially women-owned SMEs (who are regarded as vulnerable) that
will help them expand because they frequently lack access to traditional
financial resources from large organizations (Gupta et al., 2013). In essence,
microfinance entails giving women-owned SMEs access to loans, credit, savings
accounts, insurance policies, and money transfers.
The financial underprivileged, such as individuals who
are unable to obtain checking accounts, lines of credit, or loans from
conventional banks, can access resources and cash thanks to microfinance. These
populations can be forced to use dangerous loans, payday advances with sky-high
interest rates, or even borrow money from family and friends if microfinance is
not available. Microfinance enables people to invest in their companies and
subsequently in themselves.
Penrose (1995)
define growth as any gain in size or other quantifiable items, as well as a
change or improvement process. Gupta et al. (2013)
defined growth in terms of terms of revenue generation, value addition, and
expansion in terms of volume of the business. According to Gupta et al. (2013)
growth can also be measured using qualitative features such as market position,
quality of products and goodwill of the customers. In addition, an SMEs growth
is normally understood by using an SME lifecycle (Modina & Zedda, 2022).
Growth can mean many different things. It can be
described in terms of generating revenue, adding value, and growing the business's
volume. Additionally, it can be measured in terms of qualitative
characteristics like market position, product quality, and customer loyalty (Kruger, 2004). Using the SME
lifecycle, it is assumed that a SME's growth is organic and happens through
time in a linear manner. SME growth, stagnation, and decline are therefore
considered to occur in any sequence. Numerous academics, however, have
criticized this paradigm. To characterize an enterprise's growth, consider
these four theoretical stances (Gupta et al., 2013). These are the
configuration view, the motivation perspective, the resource-based perspective,
and the perspective on strategic adaptability. The resource-based perspective
holds that elements like the expansion of business operations, financial
resources, and educated staff, among other resource factors, are indicators of
a firm's progress. According to resource-based theory, there are an infinite
number of opportunities available in the market. By allocating organizations'
resources to find and seize the following growth opportunity, it is crucial to
manage transition (i.e., the moment at which the resources are being
reconfigured). Thus, the study aims ti to establish the Influence of Microfinance products on
women-owned SMEs development in Mashonaland west province of Zimbabwe.
METHOD
The relationship between microfinance and the
development of women-owned SMEs in Mashonaland west province of Zimbabwe is investigated
using quantitative research. The study makes use of primary data and a
structured questionnaire to get a positive and accurate response from
Mashonaland west province women-owned SMEs. Due to unavailability of data on
registered women-owned SMEs in Mashonaland west province of Zimbabwe, The researchers used the Raosoft
calculator in coming up with the population and determining the sample size.
The researchers therefore distributed three hundred and seventy-seven
questionnaires and three hundred and seventy two were
responded to successfully representing 98.6% of the response rate.
The
questionnaire instrument uses five point Likert scale and uses indicators
starting from� strongly
agree (a score of 5 points), agree (a score of 4 points), neutral (a score of 3
points), disagree (a score of 2 points) and lastly strongly disagree (a score
of 1 point). The data was then coded and imported to the SPSS 21 to analyze the
data. The study uses descriptive statistics such as mean and standard deviation
to discuss the types of products provided by MFIs and SMEs development. To test
the research hypothesis the researcher used structural equation modelling in
AMOS. Finally the study tests 3 hypothesis and they
are as follows:
H1� : �There is a positive relationship between
Microfinance financial products and women
������ �SMEs
development.
H2� : �Microfinance non-financial products lead to
women SMEs development
H3a : The
relationship between Microfinance financial products and women SMEs Development
������ is moderated by government policies
H3b : Government
policies moderate the relationship between microfinance non-financial
������ products and women SMEs development.
RESULTS AND DISCUSSION
A.
Descriptive statistics for Microfinance financial products and women-owned
SMEs development.
Table
1 shows the descriptive statistics of Microfinance financial products and
women-owned SMEs development. From the table below it
shows that Microloans have the highest effect on the development of women-owned
SMEs development with a mean average of 4.46 and standard deviation of 0.713.
The assumption is that microloans have a major role in how SMEs thrive. The
average mean score for MFIs' microsavings program is
4.42, with a 0.988 standard deviation. The findings also show that women-owned
SMEs' savings enable them to build up cash reserves for reinvestment in their
enterprises or other lucrative ventures. Micro insurance had the lowest mean
average of 1.49 and a standard deviation of 0.501, showing that the majority of
women-owned SMEs do not believe that the insurance services offered by MFIs
have an impact on their ability to develop and grow and hence they are not
using the product.
Table 1
Descriptive statistics for Microfinance financial products
and women-owned SMEs development
|
Microfinance Financial Products |
||||
|
Item Code |
Item description |
Response |
Mean |
Std. Deviation |
|
FP1 |
Microloans |
Agree |
4.46 |
.713 |
|
FP2 |
Micro-savings |
Agree |
4.42 |
.988 |
|
FP3 |
Micro-insurance |
Strongly disagree |
1.49 |
.501 |
|
FP4 |
Micro-leasing |
Disagree |
1.53 |
.500 |
|
FP5 |
Hire purchase |
Agree |
4.33 |
.471 |
|
FP6 |
Mortgage |
Disagree |
1.80 |
.908 |
|
FP7 |
Overdrafts |
Disagree |
1.58 |
.698 |
|
FP8 |
Money transfer |
Disagree |
1.53 |
.500 |
|
FP10 |
Emergency loans |
Agree |
4.12 |
1.104 |
|
FP11 |
consumption loans |
Agree |
4.20 |
1.171 |
|
Overall |
|
|
3.91 |
.76 |
B. Descriptive statistics for
Microfinance non-financial products and women-owned SMEs development.
Table
2 shows the descriptive statistics for microfinance non-financial products and
women-owned SMEs development. From the table below it
shows that Networking is the only microfinance non-financial product which has
an impact on the development of women-owned SMEs with a mean average of 4.20
and standard deviation of 0.400. All the other products have no impact on the
development of women-owned SMEs since they are not being provided. MFIs are not
providing these products which is supported by Entrepreneurial skills which has
a lowest mean average of 1.61 and standard deviation of 0.488 and it clearly
shows that the majority of women-owned SMEs support that they are not receiving
such products from MFIs hence does not have an impact on the development of
their ventures.
Table 2
Descriptive statistics for Microfinance non-financial
products and women-owned SMEs development
|
Microfinance non-financial
products |
||||
|
Item code |
Item Description |
Response |
Mean |
Std. Deviation |
|
SP12 |
Technical skills |
Disagree |
1.65 |
.477 |
|
SP13 |
Managerial skills |
Disagree |
1.73 |
.445 |
|
SP14 |
Networking |
Agree |
4.20 |
.400 |
|
SP15 |
Mentoring |
Disagree |
1.69 |
.463 |
|
SP16 |
Business training |
Disagree |
1.70 |
.459 |
|
SP17 |
Marketing assistance |
Disagree |
1.62 |
.486 |
|
SP18 |
Customer care |
Disagree |
1.69 |
.463 |
|
SP19 |
Account manager support services |
Dis agree |
1.70 |
.459 |
|
SP20 |
Business record keeping |
Disagree |
1.62 |
.486 |
|
SP21 |
Entrepreneurial skills |
Disagree |
1.61 |
.488 |
|
SP22 |
Personal maturity skills |
Disagree |
1.73 |
.445 |
|
Overall |
|
|
1.90 |
.46 |
C. Hypotheses
testing
The study
hypotheses were examined after the components that underpin the constructs were
identified, in order to determine the nature of the interactions between
variables. Microfinance financial products and women SMEs development,
microfinance non-financial products and women SMEs development, and the
moderating effects were the factors in this study. The following are the
research hypotheses that were put to the test.
H1: There is a positive relationship between Microfinance products and women
SMEs development.
H2:� Microfinance non-financial products lead to
women SMEs development
H3a: The relationship between Microfinance
products and women SMEs development is moderated by government policies.
H3b:
The relationship between Non Microfinance products and
women SMEs development is moderated by government policies.
In AMOS
version 21, the structural equation modeling technique was employed to analyze
putative relationships (H1 and H2). Microfinance initiatives were seen as a
secondary concept. Maximum Likelihood Estimation (MLE) was used to calculate
the structural model (Field
& Golubitsky, 2009). Structural equation modeling is appropriate
because it can both detect relationships and indicate a general match between
observed data and the research model (McQuitty
& Wolf, 2013). The structural model had good model fit
indices (CMIN/DF = 4.619; GFI =.899; AGFI =.871; NFI =.939; TLI =.944; CFI
=.952; RMSEA =.071). Table 3 shows the results of the hypotheses testing.
Table
3
�Hypothesis testing results (H1 and H2)
|
Hypotheses |
Hypothesised Relationship |
SRW |
CR |
Remark |
|
H1 |
Microfinance products → Women SMEs Development |
.324 |
21.364*** |
Supported |
|
H2 |
Microfinance non-financial products → Women SMEs Development |
.297 |
16.543*** |
Supported |
Notes: SRW - standardized regression weight,
CR - critical ratio, *** significant at p < 0.001
H1 AND H2 were
both supported, as shown in Table 4.14. This indicates that the women-owned
SMEs were aware of the Microfinance Institutions' initiatives and recognized
that their firms would thrive if they received such products and services.
Women-owned SMEs that were happy with the services provided by MFIs remained
loyal to them.
Figure 1
indicates model 1 that was used to test the relationships H1and� H2,�
with results shown in standardized formats.

Figure 1. Model that was
used to test the relationships H1 and H2
Source: Research data
(2022)
D. Moderation
test results
Moderated regression analysis was used to test H3a and H3b.
Results are summarised in Table 4.
Table 4. Coefficients of moderated regression results
|
Variable |
Beta |
t-statistic |
p value |
|
Micro finance products |
.106 |
2.104 |
.000 |
|
Non-financial products |
.101 |
2.226 |
.000 |
|
Government policies |
.103 |
2.201 |
.000 |
|
Micro finance products � Government policies |
.113 |
2.009 |
.000 |
|
Non-financial products � Government policies |
1.09 |
2.117 |
.000 |
Source:
Research data (2022)
Results show that coefficients for the interaction terms (Micro
finance products � Government
policies) were insignificant
(p>0.000). This suggests that Government policies moderate the effect of
Micro finance products on women SMEs development. Therefore, H3a was
supported.
Results also indicate that coefficients for the interaction terms
(Non-financial products � Government policies) were significant (p>0.000).
This suggests that Government policies moderate the effect of Non-financial
products on women SMEs development. Therefore, H3b was also
supported.�
E.
Discussion
The objective
of the study was to establish the effects of microfinance products on
women-owned SMEs development and the hypothesis tested was:
H1: There is a positive relationship between Microfinance products and women
SMEs development.
There is adequate information
that supports that Microfinance products influence women-owned SMEs�
development. The insinuation is that the knowledge and usage of MFIs programs
by women-owned SMEs results in women-owned SMEs� development and growth. The
results imply that women-owned SMEs will not grow if they fail to get
assistance from MFIs that is their financial and non-financial products.
Women-owned SMEs development is indomitable to the knowledge and usage of MFIs
programs (Bulte & Lensink, 2019;
Hansen et al., 2020). Results of the current study
show that women-owned SMEs develop due to the programs that are being offered
by MFIs. This gives the impression that MFIs are helping women entrepreneurs to
develop their ventures through their programs. Kisaka and Mwewa (2014) found that financial
products especially micro-loans play a critical role in the growth of small
firms. This also agrees with the sentiments of Fauster (2014) who pinpointed that
microcredit has a favorable impact on SME�s sales revenue and that there is a
positive relationship between average sales revenue, microfinance loan, and
training. Ahiabor (2013) investigated the impact of
microfinance on small and medium enterprises in Ghana and concluded that SMEs
were more aware of the existence of MFIs and recognized the favorable benefits
of MFIs loans in encouraging their growth. In addition to all these sentiments,
Ngwenya and Ndlovu (2003) noted that MFIs had a major
influence in connecting SMEs and the disadvantages of credit sources. They
however advised the Zimbabwean government to develop a strategic plan for
prudential operations involving SMEs and MFIs.
The
results from the study also suggest that microfinance non-financial (secondary
products) can lead to women SMEs development. This clearly shows that
women-owned SMEs who have received non-financial products from MFIs can perform
well hence developing their ventures. This simply implies that MFIs that offer
non-financial products to their clients produce highly-skilled women SMEs who
will perform well in the industry hence growing their business and that of the
MFIs. The study results show that non-financial products are crucial to
women-owned SMEs as they equip the women entrepreneurs with the skills to have
business plans and also offer training like health and safety in the workplace.
This also implies that MFIs are offering SMEs the correct services. Richardson
(2016)
describes non-financial products as business improvement services that are
usually offered by financial institutions (banks and MFIs) to complement their
core financial offerings to SMEs. Hansen
et al. (2020)
claim that non-financial products are the services that focus on the
encroachment on the welfare of micro-entrepreneurs and these include social
training and personal assistance which includes health, education, nutrition,
and literacy training. Similarly, Bulte
and Lensink (2019)
claim that non-financial services are the services that improve an
organization�s performance, market access, and competitiveness. Therefore claims for women-owned SMEs development need
approval from MFIs who would have offered or rendered these services to women
and so should give a final assessment. According to Knafo
and Dutta (2016), non-financial services are services that
include consulting services, capacity building initiatives, and business
linkages that help managers to manage transaction risks and build sponsor
capability. Therefore this clearly shows that
women-owned SMEs that are receiving these services are being equipped well so
that they grow hence developing their SMEs. MFIs render the services to make
women-owned SMEs to have the projects which are based on the strategic vision,
real commitment, and monitoring of outcomes that may help the business to be
more sustainable (Garcia
& Lensink, 2019). MFIs in collaboration with some NGOs have
noted that women-owned SMEs are failing to perform well in the industry and are
not receiving financial and non-financial products since they do not have the
skills to come up with bankable business plans and so have resorted to training
the women-owned SMEs to come up with a lucrative business plan (Jugend
et al., 2018). This implies that by properly receiving these
products, women can perform better than their male counterparts in the industry
hence growing their businesses and also surviving.
Since
the results established that Microfinance institutions� non-financial products
lead to women-owned SMEs� development, women are therefore called to embrace
the use of MFIs, and also MFIs are also called to help women-owned SMEs so that
they can grow and survive. This can only be achieved if MFIs offer superior
service and product quality. This is why MFIs are encouraged to ensure that
everyone is financially included regarding their gender because women if given
the opportunity can improve the economy of the country (Wei
et al., 2015). These programs can only be effective when
they contribute to women-owned SMEs� development.
The
results of the current study confirm with a study which was carried out by Odebiyi
and Olaoye (2012)
that microfinance bank loans had a favorable influence on small and
medium-scale aquaculture growth because they raised farmer revenue, reduced
rural-urban migration, enhanced total yield, and even created job possibilities.
Ojo
(2009)
investigated the impact of microfinance on the entrepreneurial development of
small-scale firms in Nigeria. The results showed that Microfinance institutions
have been identified as one of the key players in the financial industry that
have positively impacted individuals, businesses, other financial institutions,
the government, and the economy at large through the services they provide and
the functions they perform in the economy according to the researcher.
CONCLUSION
The main objective of the study was to establish the
influence of microfinance products on women-owned SMEs� development. The
findings and interpretation of the results provide enough evidence to
demonstrate that microfinance financial products have a favorable impact on the
development of women-owned SMEs. The implication is that MFIs should continue
to serve women entrepreneurs so that their businesses will grow and also
survive.
Microfinance non-financial products have a beneficial
impact on the development of women-owned SMEs development according to the
findings of the study. This implies that if women receive more non-financial
products their businesses are likely to grow and also survive. The
non-financial products they received from the study findings include training
and also consulting. Women entrepreneurs need training such as on how to come
up with a bankable business plan and also on customer services so that they
will be able to manage their ventures and the findings support that.
Future research should concentrate on expanding the
current analysis to include MFIs that do not extend their products and services
to women-owned SMEs. Important information could be acquired because these
companies may have qualms about helping women�owned SMEs. Such organizations
may provide a rich supply of data that can aid in the development of
conclusions. Comparative studies are also necessary in other relevant fields.
Finally, it is suggested that similar research be conducted with MFIs
management and employers as responders. This could result in fresh
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