Aryanto Purwadi1*,
Bonar M. Sinaga2, Anggraini Sukmawati3, Alex Denni4
School of Business, IPB University, Bogor, Indonesia1*
Department of Resources and Environmental Economics, Faculty of
Economics and Management, IPB University, Bogor, Indonesia2
Department of Management, Faculty of Economics and Management, IPB
University, Bogor, Indonesia3
Ministry of Empowerment of State Appratus and Bureaucracy Reform,
Indonesia4
Email: [email protected]*
|
ARTICLE INFO |
ABSTRACT |
|
Date received: August 27, 2022 Revision date: September 11, 2022 Date received: September 17, 2022 |
The competency standards for SOE
directors are competency requirements that are prepared so that SOE directors
can carry out their roles effectively, taking into account the duties,
responsibilities, challenges and targets set. The competency standards are
divided into two clusters ,
namely (1) leading business,
and (2) leading people and
organization. Leading
business competencies consist of six competencies, namely (1) digital
leadership, (2) global business
savvy, (3) customer focus,
(4) building strategic partnerships,
(5) strategic orientation, and (6) driving
execution.
Competence leading people &
organization consists of four competencies, namely (1) driving innovation, (2) developing
organizational capabilities, (3) leading change, and (4) managing diversity.
Bank XYZ employees currently have various generations, namely Gen X, Y, and
Z, especially the millennial generation (Gen Y), these various generations
form the current corporate culture. Each generation has diverse leadership
characteristics and competencies, therefore, the differences in the XYZ generation
are important to be studied further. The purpose of this study is to analyze
superior leadership competencies according to Generation X, Y, and Z. The
method used in this study is to test the correlation or relationship between
variables using the SPSS application. The profiles of generations X, Y, and Z
each have a relationship on various indicators on each variable from superior
leadership, key performance indicators, leading business competencies, and
leading people & organization. |
|
Keywords: Generation;
key performance indicators; leading business competencies; leading people and
organization; superior leadership |
INTRODUCTION
State-Owned
Enterprises (SOE) according to Law No. 19 of 2003, are business entities whose
entire or most of the capital is owned by the state, through direct investment
originating from separated state assets. The existence of SOEs in Indonesia is
expected to contribute to the country's economic development, including as a
contributor to state revenues in the APBN, namely tax and non-tax revenues.
As a guideline in
the process of selecting reliable and accountable directors SOE, as well as to
regulate talent management and succession management, a SOE ministerial
regulation was issued regarding the requirements, procedures for the
appointment, and dismissal of members of the SOE Directors as outlined in the
SOE ministerial regulation number PER - 11/MBU/07/2021 as a replacement for the
regulation of the Minister of SOEs number PER-03/MBU/02/2015. In the
regulation, the implementation of the assessment for prospective SOE directors
includes an assessment of competency standards, professional qualifications,
and character. The competency standards for SOE directors are competency
requirements that are prepared so that SOE directors can carry out their roles
effectively, taking into account the duties,
responsibilities, challenges and targets set. The competency standards are
divided into two clusters , namely (1) business leadership competencies
(leading business) and (2) human and organizational leadership competencies
(leading people & organization).competencies Leading business consist of
six competencies, namely (1) digital leadership (digital leadership); (2)
global business capability (global business savvy); (3) focus on customers
(customer focus); (4) building strategic business relationships (building
strategic partnerships); (5) strategic orientation (strategic orientation); and
(6) driveexecution.competence leading people & organization consists of
four competencies, namely (1) encouraging innovation (driving innovation); (2)
developing organizational capabilities (developing organizational
capabilities); (3) leading change (leading change); and (4) managing diversity
(managing diversity).
To measure the
performance of SOEs, SOE ministerial regulation number PER-11/MBU/11/2020 was
issued regarding management contracts and annual management contracts for SOE
directors, namely that each SOE must have a key performance indicator (KPI) in
the form of a focused measure or indicator. The most dominant aspects of the
company's performance are the determinants of the company's success at this
time and in the future. There are five perspectives used in the collegial
preparation of KPI for SOE directors, namely (1) economic and social values
for Indonesia; (2) business model innovation; (3) technology
leadership; (4) increased investment; and (5) talent development.
This research was
conducted in one of the state-owned banks in Indonesia, namely Bank XYZ. Bank
XYZ is a state-owned company with 27,202 employees, consisting of 13,105 (48%)
male employees and 14,097 (52%) female employees. Based on the rank of
position, they consist of vice president 282 (1.04%), assistant vice president
1,169 (4.30%), manager 3,218 (11.83%), assistant manager 10,476 (38.51%),
assistant 12,010 (44, 15%) and basic employees 47 (0.17%). The number of
employees of Bank XYZ based on the level of education is 11 people (0.04%) for
3rd strata (0.04%), 2 strata 2 2,657 people (9.77%), 1st strata of 21,846 people
(80.31%), 2,180 academics (8 0.01%, and elementary-high school as many as 508
people (1.87%). The number of employees of Bank XYZ based on employment status
consists of permanent employees 25,101 (92.28%), contract employees 1,714
(6.3%), trainee 387 (1.42%). Based on the age range consisting of >50 years
as many as 2,657 people (9.77%), age >45-50 years as many as 2,440 people
(8.97%), age> 40-45 years as many as 4,331 people (15.92%) , age > 35-40
years as many as 2,296 people (8.44%), age > 30-35 years as many as 7,987
people (29.36%), age > 25-30 years as many as 6,185 people (22.74%), age
> 25 years 1,306 people (4.8%). The number of employees of Bank XYZ based on
generation consists of the Baby Boomer (born 1946-1964) as many as 1 person, Generation
X (birth year 1965-1980) as many as 9,473 people (34.82%), Generation Y (years
1981-1994) as many as 15,450 people (56.8%), and Generation Z (born 1995-2010)
as many as 2,278 people (8.37%) (Annual Report Bank XYZ 2020). The number of
Bank XYZ employees by generation in 2019-2020 can be seen in Table 1.
Table
1
Number
of employees of Bank XYZ by generation 2019-2020
|
Generation |
2020 (in
number of people) |
2019 (in
number of people) |
||||
|
Male |
��� Female |
����� Total |
Male |
��� Female |
����� Total |
|
|
Baby Boomer |
1 |
- |
1 |
7 |
2 |
9 |
|
Gen X |
5.357 |
4.116 |
9.473 |
5.614 |
4.256 |
9.870 |
|
Gen Y |
6.874 |
8.576 |
15.450 |
6.681 |
8.799 |
15.680 |
|
Gen Z |
873 |
1.405 |
2.278 |
640 |
1.012 |
1.652 |
|
Total |
27.202 |
27.211 |
||||
With the issuance of competency standards for SOE
directors, it is necessary to review the competency standards possessed by
leaders and their development strategies so that they can realize the vision
and mission of Bank XYZ. The vision of Bank XYZ is to become a bank that excels
in service and performance in a sustainable manner, so standards are needed to
develop superior leadership competencies through leadership studies of SOE
directors. Because operationally Bank XYZ does not only operate domestically,
but also abroad. So in addition to general leadership competencies, a global
leadership competency development strategy is also needed. Bank XYZ employees
currently have various generations, namely generations X, Y, and Z, especially
the millennial generation (generation Y), these various generations form the
current corporate culture. Each generation has diverse leadership
characteristics and competencies, therefore, the differences in the XYZ
generation are important to be studied further. The purpose of this study is to
analyze superior leadership competencies according to Generation X, Generation
Y, and Generation Z. The novelty of this research is the mapping of superior
leadership competencies based on Generation X, Generation Y, and Generation Z.
Leadership comes
from the root word pimpin which means to lead or (under circumstances) be
guided or guided. Leadership itself is about the leader or how to lead. To lead
is to lead or lead (meetings, associations, and so on) and can also be
interpreted as guiding and training (educating, teaching, and so on) so that
they can work on their own (Indonesian Dictionary, 2019). Meanwhile,
according to Goldberg (2017), current
leadership cannot be defined or understood as power in a formal position. Leadership
is success in embracing roles and responsibilities regardless of the power
possessed (Goldberg, 2017). Bennis (2009)
states that the success or failure of a leadership depends on masculinity or
femininity, but depends on the problems of the organization in which you are
located and a certain set of attributes shared by all leaders. Moreover, situational factors can amplify
the effects of leadership traits on organizational outcomes (Mai et al., 2022).
Based on the
theoretical concept, it is known that the leader has a big responsibility. One
of the roles of leaders in improving public services is through motivating
subordinates, where the high and low work motivation of an employee can be
influenced by several factors including the work environment.
Becoming a leader
is a long process that begins with the initial process of giving birth to one's
potential. Giving birth to one's potential means being able to become something
one hopes for. Every individual is born with the potential to develop all the
competencies that exist in him. The important point is that one's main task in
life is to give birth to oneself to develop oneself as a fully functioning
person or person. The theoretical basis of competence or managing the business was put forward
by Spencer and Spencer (2008), which explained
that managerial competence is a special part of impact and influence,
expressing the intention to have a certain specific influence. These specific
goals (developing others, leading others, improving teamwork, and
collaboration) are important in managerial terms. Then it was further developed
by Spencer and Spencer (2008), in the generic competency model for managers,
where these competencies consist of impact and influence, achievement drive,
cooperation, analytical thinking, initiative, developing others, self-confidence,
understanding others, direction/assertiveness, information seeking, team
leadership, conceptual thinking, organizational awareness and relationship
building, and specific knowledge competencies. Fischer, Dietz, and Antonakis (2017)
describes the leadership process that is studied primarily by looking at the
effect of the leader's nature or behavior on performance-related outcomes
through cognitive, affective, or behavioral factors.
Leadership multifactor
leadership is divided into three, namely: transformational leadership,
transactional leadership, and laissez faire. The term transformative
leadership comes from two words, namely leadership or leadership and transformative or transformational. The
term transformative stems from the word totransform, which means
transforming or changing something into another different form (Kurniadin et al., 2013). Transformational
leaders must also have the ability to match the vision of the future with their
subordinates, as well as heighten the needs of subordinates at a higher level
than what they need (Raihan, 2011). Transactional
leadership is a relationship between leaders and subordinates based on a series
of bargaining activities between the two. The contingent reward can be in the
form of an award from the leadership because the task has been carried out, in
the form of a bonus or an increase in income or facilities. This is intended to
reward and praise subordinates for their efforts. This free leadership model (laissez
faire) is the opposite of the authoritarian model. This type of leader
works without a plan, because he believes that a plan will restrict the freedom
of his subordinates. Therefore, no guidance was given to them. Leaders are
indifferent to their duties and obligations. The type of leader who has this
attitude is actually not a leader because all work without a common goal (Helmawati, 2014).
Generation Theory
proposed by Codrington and Grant-Marshall (2013), five human
generations are distinguished based on the year of birth, namely: (1) Baby
Boomer Generation, born 1946-1964; (2) Generation X, born 1965-1980; (3)
Generation Y, born 1981-1994, often referred to as the millennial generation;
(4) Generation Z, born 1995-2010 (also known as iGeneration, Net Generation,
Internet Generation) and (5) Generation Alpha, born 2011-2025. The five
generations have different personality developments. The results of research
from Bencsik and Machova (2016)
show differences in behavioral characteristics between generations. Significant
differences in characteristics between generations, one of the main
distinguishing factors is the mastery of information and technology.
Since the
beginning of the millennium, new leadership theories have emerged, such as a
neurological perspective on leadership and the continued development of
theories related to creativity and innovation in leadership and strategic
leadership (Dinh et al., 2014). The definition of
leadership in general uses five components, namely leaders, followers, goals,
context, and cultural norms. This definition is then applied to the concept of
globalization faced by the millennial generation. There are several research
questions that can help readers to understand more about intragenerational
leadership. Recent research on the millennial generation shows that this
generation has a greater desire to collaborate compared to the previous
generation group. Therefore, the strengths of this generation should be built
through a leadership program to prepare them to become effective leaders (Perruci, 2011).
In human resource
development, self-concept trait
is the most difficult component to develop compared to knowledge modeling ice
berg (Sanghi, 2016). Motivation is
part of the self-concept trait which is very sensitive for all generations.
Motivation is one of the main requirements for a company to be able to compete
independently in the era of globalization (Maarif, 2000). Today's world is
constantly changing and relations between organizations are no longer
independent (independent) but interdependent (mutually dependent). Therefore,
the business development strategy must lead to collaboration where the
components can complement each other. If there is no collaboration in it, then
the results of conflict resolution in business will not achieve optimal and
mutually satisfying words (Raharja, 2009). Thus, the study
aims to acknowledge superior
leadership competencies according to Generation X, Y, and Z.
METHOD
This research was conducted at PT. Bank XYZ (Persero)
Tbk head office units, regional offices, branch offices/business centers, and
overseas branches in November 2021 � December 2021. Data processing and
analysis is carried out in December 2021 to January 2022. The data collected is
from primary and secondary data. Primary data was obtained through interviews
and filling out questionnaires that can be accessed via google form by
employees of Bank XYZ consisting of employees of the head office, regional
offices, branch offices, central offices and subsidiaries of Bank XYZ.
Secondary data in this study include XYZ Bank annual reports, journals, and
other research results obtained through the internet and other reading media.
In this study, an analysis of the relationship between
the profiles of generations X, Y, and Z on the variables of SOE competency
standards, namely the competency standards of SOE directors, namely the
competence of leading business and leading people & organization
competencies, superior leadership, and key performance indicators was carried
out by using a correlation test. Correlation test is one of the statistical
tests used to determine the close relationship between independent and
dependent variables. In this study, correlation testing uses the SPSS
application. After testing using SPSS, then the results obtained are then
interpreted in order to know whether the data in the correlation test has a
relationship or not.
RESULTS AND DISCUSSION
A. Distribution of Respondents
Demographic Data
The number of
respondents is 318 male and female employees of Bank XYZ who come from various
units, positions, ranks, educational backgrounds, years of service at Bank XYZ,
and generations. The results in Table 2 show that the number of respondents
from the division head is the largest respondent, while for the position of
division leader/deputy leader is the largest respondent. At the level of
ranking manager/assistant vice president is the largest respondent. For the
educational background of employees, doctoral/s3 graduates occupy the fewest
respondents, while for masters/s2 education the largest respondents.
Respondents with a background of working at Bank XYZ for more than 25 years and
a work range between 21-25 years are the respondents with the largest number.
Generation X respondents with a birth range of 1965-1980 are the largest
respondents compared to generations Y and Z with birth years 1981-2012. Anderson, Baur, Griffith,
and Buckley (2017) which discusses
the ability of a leader by juxtaposing the issue of the characteristics of the
millennial generation of human resources. Academics and practitioners alike
recognize that younger workers, collectively known as the millennial gene, are
different from workers in previous generations. Employees of this generation
have different expectations about the centrality of work in their lives and
bring different personalities and attitudes to the workforce. The character of
the Millennial Generation has a higher openness and demands higher autonomy (Luntungan et al., 2014).
Table 2
Bank XYZ employee respondents
|
No |
Respondents Unit |
Total |
Percentage |
|
1 |
Head |
225 |
70.75% |
|
2 |
Regional |
32 |
10.06% |
|
3 |
Branch/ central offices |
60 |
18.87% |
|
4 |
Overseas branch offices |
1 |
0.31% |
|
|
Position |
|
|
|
1 |
Division leader/deputy leader |
81 |
25.47% |
|
2 |
Regional leader/deputy leader�
|
21 |
6.60% |
|
3 |
Leader/deputy branch/central leader |
28 |
8, 81% |
|
4 |
Group leader� |
58 |
18.24% |
|
5 |
Manager |
65 |
20.44% |
|
6 |
Supervisor |
27 |
8.49% |
|
7 |
Analyst |
27 |
8.49% |
|
8 |
Assistant |
27 |
8.49% |
|
|
Rank |
|
|
|
1 |
Vice president (VP)/senior vice president (SVP) |
104 |
32.70% |
|
2 |
Manager (MGR)/assistant vice president (AVP) |
152 |
47.80% |
|
3 |
Assistant (ASST)/assistant manager (AMGR) |
62 |
19.50% |
|
|
Educational background |
|
|
|
1 |
Doctoral/S3�� |
1 |
0.31% |
|
2 |
Master/S2 |
160 |
50.31% |
|
3 |
Bachelor/S1 |
153 |
48.11% |
|
4 |
Diploma/D3 |
4 |
1.26% |
|
|
Gender |
|
|
|
1 |
Male |
208 |
65.41% |
|
2 |
Female |
110 |
34.59% |
|
|
Length of service at Bank XYZ |
|
|
|
1 |
Over 25 years� |
85 |
26.73% |
|
2 |
21-25 years |
83 |
26.10% |
|
3 |
16-20 years |
58 |
18.24 % |
|
4 |
11-15 years |
31 |
9.75% |
|
5 |
6-10 years |
42 |
13.21% |
|
6 |
0-5 years |
19 |
5.97% |
|
|
Generations |
|
|
|
1 |
Generation X (1965-1980) |
231 |
72.64% |
|
2 |
Generation Y/Millennial (1981-1996) |
83 |
26.10% |
|
3 |
Generation Z (1997-2012) |
4 |
1.26% |
B. Respondents of
Gen X
1. Profile Analysis
Results of Gen X Respondents
Based on the profile of work units for respondents of gen X, it is
known that the majority of gen X are spread in the head office unit as much as
65%. While the rest are spread in branch/central offices (23%), and regional
offices as much as 12%. Based on the job profile of the gen X respondents, it
is known that the majority of respondents with the years of birth from
1965-1980 were mostly leaders/deputy leaders of the board of directors (31%).
While the rest are spread in the positions of group leaders with 19%, managers
(16%), leaders/deputy leaders of branches/centers with 12%, supervisors (10%),
analysts with 2%, and assistants (1%). Based on the analysis of the rank
profile of gen X respondents, it is known that the majority of Gen X have a
rank of Manager (MGR)/assistant vice president (AVP) of 47%, the position of
Vice president (VP)/senior vice president (SVP) 41%, and Assistant (ASST) )/assistant
manager (AMGR) by 12%. The results of the profile analysis of gen X respondents
based on education level showed that the majority of respondents with the years
born in 1965-1980 had the latest education level of S2 (60%), while the
remaining 40% had an S1 education level. In the gender profile of the gen X
respondents, it is known that the majority of respondents are male (69%), while
the remaining 31% are female. Based on the profile of respondents who have
worked at XYZ Bank, it is known that the majority of Gen X have worked at XYZ
Bank for 21-25 years (36%). While the rest have worked for >25 years as much
as 35%, 16-20 years (22%), 11-15 years as much as 6%), 6-10 years (1%), and 0-5
years (0%).
Information from the analysis between the profiles of superior
leadership is used to determine the possible attitude of the non-millennial
generation towards superior leadership using the SPSS analysis tool. Based on
the results of the analysis of generation X respondents, the relationship
between Gen X profiles and Superior Leadership (unit, position, rank,
education, gender, and length of service at Bank XYZ) can be seen in Table 3.
Based on the chi-square shown
in Table 3 known that the value of asymp.
Sig. (2-sided) on several profiles has a value of less than 0.1 (real
level 10%) so it can be concluded that these profiles have a relationship with
the attribute of superior leadership.
Position related to ideal behavior, inspirational motivation, and
intellectual stimulation. These attributes are part of the transformational
leadership factor because there are differences in positions based on ideal
behavior, inspirational motivation, and intellectual stimulation. The rank of
gen X respondents has a relationship with ideal attributes, ideal behavior,
inspirational motivation, intellectual stimulation, and laissez faire ,
namely there are differences in rank based on ideal attributes, ideal behavior,
inspirational motivation, intellectual stimulation, and laissez faire.
The education of gen X respondents has a relationship with ideal attributes,
inspirational motivation, and intellectual stimulation. This explains that the
higher the education possessed by the respondent will affect the ideal
attributes, inspirational motivation, and intellectual stimulation in the
company. The gender of gen X respondents has a relationship with ideal
attributes and inspirational motivation, the unique nature of each gender will affect the
differences in ideal attributes and inspirational motivation for superior
leadership.
Table
3
Relationship
between Gen X profile and Superior Leadership
|
Non Millennial Profile |
Sig. Pearson Chi-Square at
alpha 0.1 superior leadership |
|||||||
|
Ideal attributes |
Ideal Behaviours |
Inspirational Motivation |
Intellectual Stimulation |
Individual Considerations |
Rewards Contingent |
Management by exception |
Laissez Faire |
|
|
Unit |
0.951 |
0.253 |
0.803 |
0.827 |
0.675 |
0.629 |
0.778 |
0.766 |
|
Position |
0.384 |
0.057 |
0.09 |
0.014 |
0.343 |
0.899 |
0.685 |
0.284 |
|
Faire |
0.028 |
0.07 |
0.008 |
0.033 |
0.164 |
0.526 |
0.399 |
0.006 |
|
Education
|
0.061 |
0.444 |
0.034 |
0.078 |
0.778 |
0.227 |
0.413 |
0.106 |
|
Gender |
0.07 |
0.617 |
0.025 |
0.366 |
0.74 |
0.037 |
0.416 |
0.693 |
|
Length of
work in the Bank XYZ |
0.996 |
0.966 |
0.924 |
0.722 |
0.962 |
0.892 |
0.81 |
0.452 |
Information from the analysis result between Gen X profile and Key Performance Indicator is used to
determine the possible attitude of Gen X towards Key Performance Indicator. Based on the results of the analysis
of Gen X respondents, the relationship between the profile of Gen X and
Superior Leadership (unit, position, rank, education, gender, and length of
service at Bank XYZ) can be seen in Table 4. Based on the chi-square shown in Table 4 known
that the value of asymp. Sig.
(2-sided) in some profiles has a value of less than 0.1 (significant
level 10%), these profiles have a relationship with the attributes of Key Performance Indicators. Gen X
positions have a relationship with business model innovation, therefore there
are different positions based on business model innovation. The rank of gen X
has a relationship with economic and social values as well as
business model innovation, meaning that the difference in rank in the company
is based on economic and social values as well as business model
innovation.
The education of gen X respondents has a relationship with
economic and social values. This means that the higher the education owned by
the respondent will affect the social economic value. The gender of gen X
respondents has a relationship with economic and social values as
well as increased investment. This means that the unique characteristics
possessed by each gender will affect the economic and social value and increase
investment in Key Performance
Indicators.
Table
4
Relationship
between Gen X profile and Key
Performance Indicator
|
Non Millennial Profile |
Sig. Pearson Chi-Square at alpha
0.1 attribute Key Performance Indicator |
||||
|
Economic and Social Value |
Innovation Business Model |
Technology leadership |
increased investment |
Skills development |
|
|
Unit |
0.298 |
0.802 |
0.966 |
0.539 |
0.912 |
|
Position |
0.149 |
0.069 |
0.512 |
0.212 |
0.474 |
|
Faire |
0.045 |
0.053 |
0.297 |
0.036 |
0.122 |
|
Education |
0.008 |
0.123 |
0.44 |
0.502 |
0.657 |
|
Gender |
0.051 |
0.223 |
0.308 |
0.095 |
0.431 |
|
Length
of work in the Bank XYZ |
0.845 |
0.871 |
0.884 |
0.785 |
0.936 |
|
|
|
|
|
|
|
Information from
the analysis between Gen X profile and Leading
Business Competencies is used to determine the possible attitude of Gen
X towards Leading Business
Competencies. Based on the results of the analysis of generation X
respondents, the relationship between the profile of Gen X and Superior
Leadership (unit, position, rank, education, gender, and length of service at
Bank XYZ) can be seen in Table 5. Based on the chi-square shown in Table 5 known that the value of asymp. Sig. (2-sided) in some
profiles has a value of less than 0.1 (10% significant level), these profiles
have a relationship with the Leading
Business Competencies. Gen X units have a relationship with digital leadership, therefore the
different units in the company are based on digital leadership. Gen X positions have a relationship with digital leadership, there are
different positions based on digital
leadership. The rank of Gen X has a relationship with digital leadership, global savvy, and building strategic partnerships, this
explains that there are differences in rank in companies based on digital leadership, global savvy, and building strategic partnerships.
The education of gen X respondents has a relationship with customer focus. The higher the
education possessed by the respondent will affect customer focus in dealing with customers. The length of time a
respondent of gen X works at Bank XYZ has a relationship with global savvy, the length of time
respondents work at Bank XYZ will affect global
savvy in leading business
competencies. Global savvy
experience is very much needed in realizing or winning competence in the
global market of the banking world.
Table
5
Relationship
between Gen X profile and Leading
Business Competencies
|
Non
Millennial Profile |
Sig.
Pearson Chi-Square at alpha 0.1 attribute Leading Business Competencies |
|||||
|
Digital leadership |
Global savvy |
Customer focus |
Building strategic partnership |
Strategic orientation |
Driving
execution |
|
|
Unit |
0.02 |
0.965 |
0.95 |
0.964 |
0.976 |
0.881 |
|
Position |
0.005 |
0.501 |
0.114 |
0.526 |
0.277 |
0.633 |
|
Faire |
0.089 |
0.06 |
0.045 |
0.2 |
0.227 |
0.171 |
|
Education |
0.676 |
0.403 |
0.094 |
0.861 |
0.527 |
0.342 |
|
Gender |
0.466 |
0.903 |
0.136 |
0.672 |
0.773 |
0.871 |
|
Length of work in the Bank XYZ |
0.994 |
0 |
0.834 |
0.95 |
0.929 |
0.933 |
Information on
the results of the analysis between Gen X profiles and Leading People & Organization Competencies is used to
determine the possible attitude of Gen X towards Leading People & Organization Competencies. Based on the
results of the analysis of generation X respondents, the relationship between
Gen X profiles and Superior Leadership (unit, position, rank, education,
gender, and length of service at Bank XYZ) can be seen in Table 6. Based on the
chi-square shown in Table 6
known that the value of asymp. Sig.
(2-sided) on some profiles has a value of less than 0.1 (real level
10%), meaning that these profiles have a relationship with the attributes of Leading People & Organization
Competencies.
The rank of gen X
has a relationship with development
organizational capabilities and leading
change, the difference in rank in the company is determined based on the
development of organizational
capabilities of these individuals, as well as the ability of individuals
to make changes in leadership. The length of time gen X respondents worked at
Bank XYZ has a relationship with development
organizational capabilities and managing
diversity. The form of implementing managing diversity at Bank XYZ is
indicated by the provision of infrastructure and facilities as well as sports
facilities for employees.
Table
6
Relationship
between Gen X profile and Leading
People & Organization Competencies
|
Non
Millennial Profile |
Sig. Pearson Chi-Square pada alpha 0.1 Leading Business Competencies
attribute |
|||
|
Driving Innovation |
Dev. Organizational Capabilities |
Leading Change |
Managing Diversity |
|
|
Unit |
0.969 |
0.91 |
0.909 |
0.933 |
|
Position |
0.463 |
0.186 |
0.262 |
0.372 |
|
Faire |
0.263 |
0.048 |
0.026 |
0.187 |
|
Education |
0.702 |
0.251 |
0.313 |
0.908 |
|
Gender |
0.642 |
0.256 |
0.581 |
0.493 |
|
Length of work in the Bank XYZ |
0.973 |
0 |
0.896 |
0 |
C. Respondents
Gen Y (Millennials)
1.
Gen Y Profile
Analysis Results
Based on the work
unit profile for gen Y respondents, it is known that the majority of gen Y are
scattered in the head office unit as much as 87%. While the rest are spread in
branch/central offices (7%), and regional offices as much as 6%. Based on the
job profile of the gen Y respondents, it is known that the majority of
respondents with the years of birth 1981-1996 the majority have managerial
positions (35%). While the rest are spread in analyst positions by 25%, group
leader (16%), assistant 10%, division leader/deputy leader (10%), supervisor
3%, regional leader/deputy leader (1%), leader/deputy branch/central leader and
branch/central leader/deputy leader (0%). Based on the analysis of the rank
profile of gen Y respondents, it is known that the majority of gen Y have the
rank (MGR)/assistant vice president (AVP) of 52%, the rank of Assistant
(ASST)/assistant manager (AMGR) (37%), and Vice president (VP) / senior vice
president as much as 11%. The results of the profile analysis of gen Y
respondents based on education level showed that the majority of respondents
with the years of birth 1981-1996 had the latest education level of master's
degree as much as 60%, while the remaining 40% had bachelor's education level.
In the gender profile of the Gen Y respondents, it is known that the majority
of respondents have male sex as much as 55%, while the rest have female sex
(45%). Based on the profile of respondents who have worked at Bank XYZ for a
long time, it is known that the majority of Gen Y have worked at Bank XYZ for
6-10 years by 36%. While the rest have worked for 11-15 years (21%), 0-5 years
as many as 19%, >25 years (2%), and 21-25 years by 1%.
2.
Relationship
between Gen Y profile and Superior Leadership
Information on
the results of the analysis between the profiles of superior leadership is used
to determine the possible attitude of the Gen Y (millennials) towards superior
leadership. Based on the results of the analysis of generation Y respondents,
the relationship between Gen Y profile and Superior Leadership (unit, position,
rank, education, gender, and length of service at Bank XYZ) can be seen in
Table 7. Based on the chi-square analysis shown in Table 7 note the value of
asymp. Sig. (2-sided) on several profiles has a value of less than 0.1 (real
level 10%) so it can be concluded that these profiles have a relationship with
superior leadership attributes. Units have a relationship with ideal and
laissez faire attributes, meaning that each unit difference in the company is
based on ideal and laissez faire attributes. The gender of gen Y respondents
has a relationship with contingent rewards. This means that the unique traits
possessed by each gender will affect the contingent rewards for superior
leadership.
Table
7
Relationship
between Gen Y profile and Superior Leadership
|
Millennial
Profile |
Millennial Profile Sig.
Pearson Chi-Square at alpha 0.1 superior leadership attributes |
|||||||
|
(IA) Ideal Attributes |
(II) Ideal behave-ours |
(IM) Inspira-tional
Motivation |
(IS) Intellectual Stimulation |
(IC) Individual Consideration |
(CR) Contingent Rewards |
(MBE) Management by exception |
Laissez
Faire |
|
|
Unit |
0.069 |
0.868 |
0.252 |
0.775 |
0.716 |
0.891 |
0.905 |
0.073 |
|
Position |
0.538 |
0.845 |
0.592 |
0.692 |
0.425 |
0.968 |
0.593 |
0.047 |
|
Faire |
0.287 |
0.477 |
0.319 |
0.154 |
0.432 |
0.724 |
0.273 |
0.116 |
|
Education |
0.75 |
0.95 |
0.529 |
0.858 |
0.889 |
0.989 |
0.954 |
0.398 |
|
Gender |
0.26 |
0.192 |
0.278 |
0.227 |
0.401 |
0.02 |
0.718 |
0.447 |
|
Length of work in the Bank XYZ |
0.493 |
0.848 |
0.565 |
0.381 |
0.897 |
0.636 |
0.51 |
0.252 |
3. Relationship
between Gen Y profile and Key Performance Indicator
Information on
the results of the analysis between the profiles of the Key Performance
Indicators is used to determine the possible attitude of the Gen Y
(millennials) towards the Key Performance Indicators. Based on the results of
the analysis of generation Y respondents, the relationship between Gen Y
profile and Key Performance Indicators (unit, position, rank, education,
gender, and length of service at Bank XYZ) can be seen in Table 8. Based on the
chi-square analysis shown in Table 8. 8 is known that the value of asymp. Sig.
(2-sided) on several profiles has a value of less than 0.1 (real level 10%) so
it can be concluded that these profiles have a relationship with superior leadership
attributes. The gender of gen Y respondents has a relationship with technology
leadership and talent development. This means that the unique traits possessed
by each gender will affect technology leadership and talent development on Key
Performance Indicators in the company.
Table 8
Relationship between Gen Y profile
and Key Performance Indicator
|
Millennial
Profile |
Sig. Pearson Chi-Square on alpha 0.1 Key
Performance Indicator attribute |
||||
|
Economic
and Social Value |
Innovation
Business Model |
Technology
leadership |
increased
investment |
Skills
development |
|
|
Unit |
0.283 |
0.728 |
0.867 |
0.911 |
0.816 |
|
Position |
0.428 |
0.924 |
0.918 |
0.874 |
0.596 |
|
Faire |
0.114 |
0.607 |
0.408 |
0.612 |
0.138 |
|
Education |
0.527 |
0.976 |
0.865 |
0.616 |
0.834 |
|
Gender |
0.399 |
0.562 |
0.02 |
0.157 |
0.019 |
|
Length of work in the
Bank XYZ |
0.659 |
0.745 |
0.657 |
0.548 |
0.568 |
|
|
|
|
|
|
|
4. Relationship
between Gen Y profile and Leading Business Competencies
Information on
the results of the analysis between the profiles of Leading Business
Competencies is used to determine the possible attitude of Generation Y
(millennials) towards Leading Business Competencies. Based on the results of
the analysis of generation Y respondents, the relationship between Gen Y
profile and Leading Business Competencies (unit, position, rank, education,
gender, and length of service at Bank XYZ) can be seen in Table 9. Based on the
chi-square analysis shown in Table 9. 9 is known that the value of asymp. Sig.
(2-sided) on several profiles has a value of less than 0.1 (real level 10%) so
it can be concluded that these profiles have a relationship with superior
leadership attributes. The rank of gen Y respondents has a relationship with
digital leadership, meaning that there are differences in rank based on digital
leadership.
Table 9
Relationship between Gen Y profile
and Leading Business Competencies
|
Millennial
Profile |
Sig. Pearson Chi-Square on alpha 0.1 Leading
Business Competencies attribute |
|||||
|
Digital leadership |
Global savvy |
Customer focus |
Building strategic partnership |
Strategic orientation |
Driving execution |
|
|
Unit |
0.449 |
0.463 |
0.701 |
0.736 |
0.73 |
0.823 |
|
Position |
0.199 |
0.436 |
0.507 |
0.781 |
0.658 |
0.658 |
|
Faire |
0.072 |
0.176 |
0.13 |
0.35 |
0.317 |
0.197 |
|
Education |
0.834 |
0.901 |
0.742 |
0.963 |
0.875 |
0.923 |
|
Gender |
0.432 |
0.801 |
0.146 |
0.176 |
0.356 |
0.174 |
|
Length of work in the Bank XYZ |
0.782 |
0.501 |
0.882 |
0.847 |
0.68 |
0.868 |
5. Relationship
between Gen Y profile and Leading People & Organization Competencies
Information on
the results of the analysis between the profiles of Leading People &
Organization Competencies is used to determine the possible attitude of
generation Y (millennials) towards Leading People & Organization
Competencies. Based on the results of the analysis of generation Y respondents,
the relationship between Gen Y profile and Leading Business Competencies (unit,
position, rank, education, gender, and length of service at Bank XYZ) can be
seen in Table 10. Based on the chi-square analysis shown in Table 10. 10 is
known as the value of asymp. Sig. (2-sided) on some profiles has a value of
less than 0.1 (real level 10%) so it can be concluded that these profiles have
a relationship with the attributes of Leading People & Organization
Competencies.
The last
education owned by gen Y respondents has a relationship with development
organizational capabilities, meaning that differences in education possessed by
employees can affect development organizational capabilities. Gender of
respondent Gen Y has a relationship with driving innovation and development
organizational capabilities. This means that the unique characteristics
possessed by each gender will affect the ability of employees to innovate and
the ability of the organization to develop in the company.
Table 10
Relationship between Gen Y
profile, Leading People & Organization Competencies
|
Non
Millennial Profile |
Sig. Pearson Chi-Square on alpha 0.1 Leading Business
Competencies attribute |
||||
|
Driving Innovation |
Dev. Organizational Capabilities |
Leading Change |
Managing Diversity |
|
|
|
Unit |
0.901 |
0.735 |
0.914 |
0.739 |
|
|
Position |
0.885 |
0.629 |
0.918 |
0.866 |
|
|
Faire |
0.719 |
0.246 |
0.551 |
0.689 |
|
|
Education |
0.731 |
0.037 |
0.507 |
0.844 |
|
|
Gender |
0.067 |
0.076 |
0.287 |
0.23 |
|
|
Length of work in the Bank XYZ |
0.628 |
0.745 |
0.931 |
0.318 |
|
1. Gen
Z Profile Analysis Results
Based on the work
unit profile for gen Z respondents, it is known that the majority of Gen Z are
spread in the head office unit by 75%. While the rest are spread in
branch/central offices (25%), regional offices and overseas branch offices
amounting to 0%. Based on the job profile of Gen Z respondents, it is known
that the majority of respondents with birth years 1997 and above have the
majority of 50% analyst positions. While the rest are spread in the positions
of division leader/deputy leader (25%), as well as 25% supervisor. Based on the
analysis of the rank profiles of the respondents gen Z, it is known that the
majority of Gen Z have the rank of Assistant (ASST)/assistant manager (AMGR) of
75%. While the rest have the rank of Vice president (VP)/senior vice president
(25%). The results of the profile analysis of Gen Z respondents based on
education level showed that the majority of respondents with a year of birth
1995 and above had a 100% undergraduate education level. In the gender profile
of the Gen Z respondents, it is known that the majority of respondents have
male sex as much as 75%, while the rest have female sex (25%). Based on the
profile of respondents who have worked at Bank XYZ for a long time, it is known
that the majority of Gen Z have worked at Bank XYZ for 0-5 years by 50%, while
the rest have worked for >25 years (25%), and 25% for 16-20 years.
2. Relationship between Gen Z profile and Superior Leadership
Information on
the results of the analysis between the profiles of Superior Leadership is used
to determine the possible attitudes of the Gen Z towards Superior Leadership.
Based on the results of the analysis of generation Z respondents, the
relationship between Gen Z profile and Superior Leadership (unit, position,
rank, education, gender, and length of service at Bank XYZ) can be seen in
Table 11. Based on the chi-square analysis shown in Table 11 known that the
value of asymp. Sig. (2-sided) on the sex profile has a value of less than 0.1
(real level 10%) on individual considerations and contingent rewards, so it can
be concluded that gender has a relationship with individual considerations and
contingent rewards. The gender of gen Z respondents has a relationship with
individual considerations and contingent rewards, meaning that the unique
characteristics possessed by each gender will affect individual considerations and
contingent rewards on superior leadership in the company.
Table 11
Relationship between Gen Z profile and superior leadership
|
Gen
Z Profile |
Sig.
Pearson Chi-Square at alpha 0.1 Superior Leadership attribute |
||||||
|
(IA) Ideal
Attributes |
(II) Ideal behave-ours |
(IM)
Inspirational Motivation |
(IS)
Intellectual Stimulation |
(IC)
Individual Consideration |
(CR)
Contingent Rewards |
Laissez Faire |
|
|
Unit |
0.248 |
0.505 |
0.505 |
0.505 |
0.505 |
0.513 |
0.135 |
|
Position |
0.135 |
0.513 |
0.513 |
0.513 |
0.513 |
0.287 |
0.287 |
|
Faire |
0.248 |
0.505 |
0.505 |
0.505 |
0.505 |
0.135 |
0.513 |
|
Gender |
0.248 |
0.046 |
0.046 |
0.046 |
0.046 |
0.135 |
0.135 |
|
Length of work in the Bank XYZ |
0.135 |
0.513 |
0.513 |
0.513 |
0.513 |
0.287 |
0.287 |
3. Relationship between Gen Z profile and Key Performance Indicator
Information on
the results of the analysis between the profiles of the Key Performance
Indicators is used to determine the possible attitude of the Gen Z towards the
Key Performance Indicators. Based on the results of the analysis of generation
Z respondents, the relationship between Gen Z profile and Key Performance
Indicators (unit, position, rank, gender, and length of service at Bank XYZ)
can be seen in Table 12. Based on the chi-square analysis shown in Table 12, it
is known that that asymp value. Sig. (2-sided) on the gender profile has a
value of less than 0.1 (real level 10%) on all Key Performance Indicator
attributes, so it can be concluded that gender has a relationship with economic
and social values, business model innovation, technological leadership,
increased investment, and talent development. The gender of gen Z respondents
has a relationship with all Key Performance Indicator attributes, meaning that
the unique traits possessed by each gender will affect economic and social
values, business model innovation, technological leadership, increased
investment, and talent development in the company.
Table 12
Relationship between Gen Z profile and Key Performance Indicator
|
Gen
Z Profile |
Sig. Pearson Chi-Square on alpha 0.1 Key Performance Indicator attribute |
||||
|
Economic and Social Value |
Innova-tion Business Model |
Technology leadership |
increased investment |
Skills development |
|
|
Unit |
0.505 |
0.505 |
0.505 |
0.505 |
0.505 |
|
Position |
0.513 |
0.513 |
0.513 |
0.513 |
0.513 |
|
Faire |
0.505 |
0.505 |
0.505 |
0.505 |
0.505 |
|
Gender |
0.046 |
0.046 |
0.046 |
0.046 |
0.046 |
|
Length of work in the Bank XYZ |
0.513 |
0.513 |
0.513 |
0.513 |
0.513 |
4. Relationship between Gen Z profile and Leading Business
Competencies
Information on
the results of the analysis between the profiles of Leading Business
Competencies is used to determine the possible attitude of Gen Z towards
Leading Business Competencies. Based on the results of the analysis of
generation Z respondents, the relationship between Gen Z profile and Leading
Business Competencies (unit, position, rank, gender, and length of service at Bank
XYZ) can be seen in Table 13. Based on the chi-square analysis shown in Table
13, it is known that that asymp value. Sig. (2-sided) on the gender profile has
a value of less than 0.1 (real level 10%) for all Leading Business Competencies
attributes, so it can be concluded that gender has a relationship with digital
leadership values, global savvy, customer focus, building strategic
partnership, strategic orientation, and driving execution. The gender of gen Z
respondents has a relationship with all Leading Business Competencies
attributes, meaning that the uniqueness of each gender will affect digital
leadership, global savvy, customer focus, building strategic partnerships,
strategic orientation, and driving execution in the company.
Table 13
Relationship between Gen Z profile and Leading Business
Competencies
|
Gen Z Profile |
Sig. Pearson Chi-Square
on alpha 0.1 Leading Business Competencies attribute |
|||||
|
Digital
leadership |
Global savvy |
Customer focus |
Building
strategic partnership |
Strategic
orientation |
Driving execution |
|
|
Unit |
0.505 |
0.505 |
0.505 |
0.505 |
0.505 |
0.505 |
|
Position |
0.513 |
0.513 |
0.513 |
0.513 |
0.513 |
0.513 |
|
Faire |
0.505 |
0.505 |
0.505 |
0.505 |
0.505 |
0.505 |
|
Gender |
0.046 |
0.046 |
0.046 |
0.046 |
0.046 |
0.046 |
|
Length of work in the Bank XYZ |
0.513 |
0.513 |
0.513 |
0.513 |
0.513 |
0.513 |
5. Relationship between Gen Z profile, Leading People and
Organization Competencies
Information on
the results of the analysis between the profiles of Leading People &
Organization Competencies is used to determine the possible attitude of Gen Z
towards Leading People & Organization Competencies. Based on the results of
the analysis of generation Z respondents, the relationship between Gen Z
profile and Leading People & Organization Competencies (unit, position,
rank, gender, and length of service at Bank XYZ) can be seen in Table 14. Based
on the chi-square analysis shown in Table 14. 14 is known that the value of
asymp. Sig. (2-sided) on the gender profile has a value of less than 0.1 (real
level 10%) for all Leading People & Organization Competencies attributes,
so it can be concluded that gender has a relationship with the value of driving
innovation, development organizational capabilities, leading change, and
managing diversity.
Table 14
Relationship
between Gen Z profile, Leading People and Organization Competencies
|
Non Millennial Profile |
Sig. Pearson Chi-Square on alpha 0.1 Leading Business Competencies
attribute |
|||
|
Driving Innovation |
Dev. Organizational Capabilities |
Leading Change |
Managing Diversity |
|
|
Unit |
0.505 |
0.505 |
0.505 |
0.505 |
|
Position |
0.513 |
0.513 |
0.513 |
0.513 |
|
Faire |
0.505 |
0.505 |
0.505 |
0.505 |
|
Gender |
0.046 |
0.046 |
0.046 |
0.046 |
|
Length of work in the Bank XYZ |
0.513 |
0.513 |
0.513 |
0.513 |
CONCLUSION
The relationship between Gen X profile and superior
leadership has a relationship with ideal attributes, ideal behavior,
inspirational motivation, intellectual stimulation, and Laissez Faire. The
relationship between the Gen X profile and key performance indicators has a
relationship with economic and social values, business model innovation, and
increased investment. The relationship between Gen X profiles and leading
business competencies has a relationship with digital leadership, global savvy,
customer focus, and building strategic partnerships. The relationship between
Gen X profile and leading people & organization competencies has a
relationship with indicators of development organizational capabilities,
leading change, and managing diversity. The relationship between Gen Y profile
and superior leadership has a relationship with contingent rewards and Laissez
Faire. The relationship between the Gen Y profile and key performance
indicators has a relationship with technology leadership and talent
development. The relationship between gen Y profiles and leading business
competencies has a relationship with digital leadership indicators. The
relationship between Gen Y profile and leading people & organization
competencies has a relationship with indicators of driving innovation and
development organizational capabilities. The relationship between the Gen Z profile
and superior leadership has a relationship to individual considerations and
contingent rewards. The relationship between the gen Z profile and key
performance indicators has a relationship with all indicators including
economic and social values, business model innovation, technological
leadership, increased investment, and talent development. The relationship
between Gen Z profiles and leading business competencies has a relationship
with all indicators including digital leadership, global savvy, customer focus,
building strategic partnerships, strategic orientation, and driving execution.
The relationship between Gen Y profile and leading people & organization
competencies has a relationship with all indicators which include driving
innovation, development organizational capabilities, leading change, and
managing diversity.
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Copyright holder: Aryanto Purwadi, Bonar M Sinaga, Anggraini Sukmawati, Alex Denni (2022) |
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